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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,806 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,806 reviews

November 18, 2023

DCH Toyota Wappingers NY did a great a job accommodating me with professional service they provided in a timely manner. More

by MT564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Nov 18, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

November 17, 2023

Friendly professional that is more than enough information. I believe is should work thank you More

by BigBus5130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 17, 2023

Friendly prompt service. The coffee and tea service is appreciated. What happened to the bagels? More

by Jane Vagnoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. We'll share your comments with our management team in order to improve your next visit.

November 17, 2023

Good atmosphere, great help. Respectful and courteous We were so happy with our purchase we are going to buy another vehicle through DCH Wappingers More

by mikemje69
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

November 17, 2023

On-time, reliable, and very nice to customers, make sure the cars are in perfect condition, and even make it easier for customers to afford servicing by providing payment plans. the workers are very smart a More

by ROSEMARYMILLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

November 16, 2023

Called and left message - you never returned the call. Tried again- now stuck in an infinite phone loop. Had to call sales to get through, but I did get an appointment (the positive part). I asked for ser More

by EPUPKO
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sorry, did not take names
Nov 20, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

November 16, 2023

No pressure salesman, professional and respectful. Ready to answer any question. Will recommend to friends and family. More

by ANGELROSARIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

November 16, 2023

I would recommend this service center to anyone with a Toyota.. it was fast smooth and I’m pleased with the employees communication and professionalism.. thanks More

by ASCH032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Freitas
Nov 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

November 15, 2023

Fast and efficient. Report was also awesome. Thanks will be coming back. Will be back. More

by Rodolfo Ortega
Recommend Dealer
Yes
Employees Worked With
Matt Maffucci
Nov 15, 2023 -

Rodolfo Ortega responded

This still the best Toyota Service around. Thank you again!

November 15, 2023

Generally happy with the outcome, love my Sienna, wish the buying process was more open and caring and the crew knows their products inside and out. More

by BYKHED01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are glad to hear that our team was so helpful with your needs.

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