DCH Wappingers Falls Toyota

Very polite, to the point. Explaining everything thoroughly. Great job. Safe clean environment..respectful staffing. Explaining everything thoroughly. Great job. Safe clean environment..respectful staffing. More

The best dealership I've ever dealt with. Our salesman, Joe DeGroodt, was exceptional. Very friendly and made the car-buying process very easy. He did what a lot of people don;t do nowadays - return a phon Joe DeGroodt, was exceptional. Very friendly and made the car-buying process very easy. He did what a lot of people don;t do nowadays - return a phone call when he said he was going to. DCH put other dealers to shame. They could learn a lot from this place in how to deal with your customers. Five stars! More

Went in for my oil change and inspection .Had a great Went in for my oil change and inspection .Had a great experience. I was in and out Went in for my oil change and inspection .Had a great experience. I was in and out More

I switched to DCH Wappingers Falls Toyota because I was extremely dissatisfied with the customer service at Newburgh Toyota. Happy to report total satisfaction with my experience. In particular Thomas extremely dissatisfied with the customer service at Newburgh Toyota. Happy to report total satisfaction with my experience. In particular Thomas Hackett provided me with exemplary customer service from start to finish. DCH Wappingers Falls Toyota has earned a loyal customer. More

Very disappointed. I arrived 15 minutes early for an oil change and nys inspection an hour and 45 minutes later I was told my car failed the inspection for rear brakes which I had expected and that my car change and nys inspection an hour and 45 minutes later I was told my car failed the inspection for rear brakes which I had expected and that my car was outside I was handed a bill for the work performed and recommended services totaling over $1800. I paid for what was done and took my car to Mavis tire and received everything that was needed for less than $500. I won’t be coming for service to you again. More

My experience with DCH Wappingers Falls Toyota has always been an amazing experience. Mike Giordano has always guided me through all the necessary procedures and offers his expertise whenever possible. I am been an amazing experience. Mike Giordano has always guided me through all the necessary procedures and offers his expertise whenever possible. I am promptly greeted by Mike and the staff in a very friendly manner. I am informed of necessary and immediate maintenance as well as future care for my vehicles. I have bought two vehicles from this dealer and I am very satisfied with the customer care I receive. More

I always have a great experience every time I have to get my vehicle serviced. I especially like the business work area while I wait. my vehicle serviced. I especially like the business work area while I wait. More

Great service! Took a little longer than expected! Overall great service! Forgot my valve caps!went back! All good! Overall great service! Forgot my valve caps!went back! All good! More

My service was quick and done right. Intake person was thorough followed up on my questions / concerns. Thanks! thorough followed up on my questions / concerns. Thanks! More

Always love dip wapinger falls. Great service, friendly and short waiting time. Oh and great coffe. and short waiting time. Oh and great coffe. More