Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Wappingers Falls Toyota
Wappingers Falls, NY
8,406 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,406 reviews
February 19, 2021
Brought my vehicle in for an oil change and inspection. They failed my inspection and said I had a leak in my power steering rack with an estimated repair of $2500. I brought my vehicle to a different shop They failed my inspection and said I had a leak in my power steering rack with an estimated repair of $2500. I brought my vehicle to a different shop and they found no leak in my power steering rack or anywhere else. This is not the first time something like this has happened to me at this dealership, specifically with Mike Giordano from the service department. I for one am done with them, tired of being ripped off. More
by GEF49
Verified CustomerEmployees Worked With
Mike Giordano
February 18, 2021
My recent visit was for routine maintenance. I met with Keith Halstead who with his engaging personality, patience and knowledge, exhibited a positive representation of the quality experience Toyota strive Keith Halstead who with his engaging personality, patience and knowledge, exhibited a positive representation of the quality experience Toyota strives to deliver to their customers. As usual, it was such an easy process. Keith explained to me in an understandable manner, which means so much to me. I hope he receives the recognition that he rightfully deserves. More
by Eileen
Employees Worked With
Keith Halstead
February 17, 2021
I felt humiliated and degraded by the service man who took care of me because he said my car was old and was shocked that my tires were not dry rotted also leaving he is loud stating l was getting free s took care of me because he said my car was old and was shocked that my tires were not dry rotted also leaving he is loud stating l was getting free service when I paid in advance over $260 for this so called free service plus being broken down @ purchase $2000 for the 5 year extended warranty that is really only 2 years. I wouldn’t be surprised to find out later that nothing was even touched on my car!!!!!! If there is any type of training that you can send your employees on how to treat customers, he is without a doubt the best one to send for it. I hope I am not treated this way next time I am in there. I am dreading already my next 2 oil changes I paid in advance for that will not walk out with my dignity. I am fuming over this and letting people know More
by JMINERVINI56
Employees Worked With
? I don’t know his name?
February 16, 2021
Evin in service was extremely attentive and addressed all of my concerns and showed exceptional customer service. My vehicle was ready in a timely fashion and Evin explained everything that was performed on of my concerns and showed exceptional customer service. My vehicle was ready in a timely fashion and Evin explained everything that was performed on my vehicle to me. More
by T SUTTER
Employees Worked With
Other Employees :
Pinkal Patel, Naeem Randall, Evin Calderon, Mike Giordano
February 15, 2021
fast efficient ready before estimated time. everyone friendly, waiting area quiet and comfortable but this survey a pain in the butt. I only came for service and inspection. I have no idea who helped friendly, waiting area quiet and comfortable but this survey a pain in the butt. I only came for service and inspection. I have no idea who helped me More
by adjuster9
Employees Worked With
Evin Calderon
February 15, 2021
Coming into DCH Wappingers Falls Toyota I felt very welcomed. I didn’t feel pressured into any decision making. The staff was very helpful and friendly. I would most definitely recommend to friends and welcomed. I didn’t feel pressured into any decision making. The staff was very helpful and friendly. I would most definitely recommend to friends and family. More
by LNT715
February 13, 2021
As soon as I walked in the door, I was greeted for my appointment. Service went smooth as expected. Thanks to the DCH staff for always being so friendly ... appointment. Service went smooth as expected. Thanks to the DCH staff for always being so friendly ... More
by TJM
Employees Worked With
Jason Gasiunas
February 12, 2021
Nathaniel Pickett made my car buying experience stress-free. I will be referring my friends and family to Nate. I need more than 5 stars! stress-free. I will be referring my friends and family to Nate. I need more than 5 stars! More
by SDANIELE314
February 12, 2021
I was nervous and apprehensive to buy a new car. I was mentally preparing myself for it to be a frustrating, stressful experience. Within minutes however, Nate melted away any apprehension I came in with. mentally preparing myself for it to be a frustrating, stressful experience. Within minutes however, Nate melted away any apprehension I came in with. He was incredibly knowledgeable, helpful, and patient with me. I left the dealership with a new car within a few hours. His kindness and professionalism is unmatched. Nate went above and beyond make the process seamless and I couldn't be happier with my purchase. He sets the bar for customer experience. More
by MOLLY
February 11, 2021
Jaime Garcia did an excellent job helping us with our purchase of a certified preowned 2017 Prius Prime. He was helpful and courteous. I would purchase from him again. purchase of a certified preowned 2017 Prius Prime. He was helpful and courteous. I would purchase from him again. More
by FIGUEROAL1
