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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,762 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,762 reviews

March 26, 2019

Efficient and quick. Check in process was easy. Service was quick and thorough. Was promptly informed when car was done. Service people were friendly and answered all m More

by ptoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik, Mike Giordano, Michael Cimorelli, Breanna Alnwick
Mar 27, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star feedback! We are glad to hear that the service performed on your vehicle was quick and thorough! We hope to see you again soon.

March 25, 2019

new car purchase I have bought/leased several new toyota's from DCH and Michael O''Hare and have found the experience straight forward with no hasle. Fair price, En More

by roxy7133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

DCH Wappingers Falls Toyota responded

Roxy, thanks for the five-star feedback! We are glad to hear that Michael was helpful during the purchase of your new vehicle! We truly appreciate your business and hope to see you again soon.

March 23, 2019

Exceptionally professional ! When I was at Toyota I was actually there to change my name because I had divorced and remarried . Everything was taken care of exceptionally well. More

by BALLO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad to hear that your service was performed exceptionally well.

March 21, 2019

great The people here work with u threw whole process. I recommand this dealership to anyone who looking for a place with knowledgeable people. plan More

by light69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Pickett
Mar 21, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are happy to hear that you had a positive experience with our dealership!

March 21, 2019

WORST service experience in 50 years of driving Contacted DCH right after they had changed tires. With no hesitation they said it must need brakes. Tried to contact them again and again but no res More

by mar9149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Crosbie, Mike Giordano
Mar 22, 2019 -

DCH Wappingers Falls Toyota responded

Mr. Damo, Please accept our apology for the miscommunication on the calls and inspection. We thought you were satisfied with the repairs when you picked up the vehicle last week based on knowing that the tires were installed 11/7/2018. As you already know we sold the wheel to you at our cost and finished up the brake job you requested us to do. Please let us know what else we can do to reassure you about the repairs. I can be reached at 845-296-4261 or bcarlson@dchusa.com Thank you, Benjamin Carlson Fixed Operations Manager

March 21, 2019

Fast and easy The service I came in for was quick and smooth. They asked what I wanted and I had a request to do an oil change and multipoint inspection on the vehi More

by AARONSR1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Mar 22, 2019 -

DCH Wappingers Falls Toyota responded

Aaron, thank you for the excellent rating! We are glad to hear that the service performed on your vehicle was quick and efficient! We appreciate you allowing us to service your vehicle and hope to see you again in the future!

March 20, 2019

My experience with buying a used car The services is very good, the financing a little expensive but i went with a good car. Thank you for helping. And services. Thank you. More

by hammy1125
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Padilla
Mar 20, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the feedback! We are glad you found a car that worked best for you. We hope to serve you again in the future!

March 20, 2019

Service Evin and Ben are the reason I go there. I have the luxury of being able to trust my service department. Customer for life. Excellent. More

by MICHAEL.JANDREW72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 20, 2019 -

DCH Wappingers Falls Toyota responded

Michael, thank you for taking the time to share your feedback with us! It is a pleasure to hear that Evin and Ben provided you with great service. We thank you for the recommendation and thank you for choosing us as your dealership of choice!

March 20, 2019

Recall serviced Had to have a recall fixed. They did an great job. Time was faster than expected. Car was given back in great condition. Thank you. More

by kmecoulter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We are happy to hear that our team was able to take care of the recall on your vehicle quickly and efficiently! We thank you for your business and hope to service your Toyota again in the future!

March 19, 2019

Treat you right Nice place to got service for my car with NY State Inspection ...They are really professional , treated you right and respect . Also enjoyed coffee an More

by 5691
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Croshier, Mike Giordano
Mar 19, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your review with us! We are glad to hear that you enjoyed our special treats during your visit! We hope to serve you again in the future.

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