DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Great to be back at DCH. After this recent experience should of never left. Courteous, friendly and listened to our needs. Love our new car... should of never left. Courteous, friendly and listened to our needs. Love our new car... More
great service department - it was a simple online process, they keep clean facilities, friendly/efficient staff. i always bring my cars to dch wappingers toyota. process, they keep clean facilities, friendly/efficient staff. i always bring my cars to dch wappingers toyota. More
Excellent service from start to finish.The staff was Excellent service from start to finish. The staff was friendly and knowledgeable. The price was reasonable. Came in under the estimate. I have confi Excellent service from start to finish. The staff was friendly and knowledgeable. The price was reasonable. Came in under the estimate. I have confidence that this car is all set for a Hudson Valley winter. More
Pinkal, Daniel, and Kevin were all extremely helpful in my recent truck purchase. This is an extremely friendly and professional dealership that made the process extremely easy. my recent truck purchase. This is an extremely friendly and professional dealership that made the process extremely easy. More
great service department - they have simple online reservation process, clean facilities, friendly/efficient staff, right on time. i always bring my care care to dch wappingers toyota ! reservation process, clean facilities, friendly/efficient staff, right on time. i always bring my care care to dch wappingers toyota ! More
Very good experience with this dealership and would recommend to anyone. Wadie Suleiman was a pleasure to work with. He’s the main reason for my purchases recommend to anyone. Wadie Suleiman was a pleasure to work with. He’s the main reason for my purchases More
I have been a customer since the Toyota Subaru days over 25 years , the dealership has always been there for me , and the vehicles I’ve purchased there were always wonderful usually dealer certified ones . 25 years , the dealership has always been there for me , and the vehicles I’ve purchased there were always wonderful usually dealer certified ones . Just picked up my certified 4 runner and couldn’t be happier ! Thanks Peter Raymond !!!!! More
Jaime Garcia is the man !!!!!! First time financing a car, he made the whole process smooth and easy HIGHLY RECOMMEND IF you want great service !! car, he made the whole process smooth and easy HIGHLY RECOMMEND IF you want great service !! More
Never a dull moment when you come to this dealership! Every single time that I come in for a simple service there has to be drama. Either they claim you are in dire need to repair something on your car a Every single time that I come in for a simple service there has to be drama. Either they claim you are in dire need to repair something on your car and you will get 3 different quotes depending on who you are dealing with over there. Yesterdays visit which should have been a simple labor charge when I already purchased the part 2 days prior turned into a xxxxshow! 1. I was accused of not paying for the part 2. part that was purchased could not be found 3. after me showing proof of purchase that part was ordered and PAID for I still did not get an apology for the accusations. In July, came in for an oil change and inspection sticker replacement that was a a whole different level of customer service. They took off my inspection sticker and claimed that my car did not pass inspection because the brakes were low and rotors needed replacing. And not to mention they were nice enough to show me pictures of supposed to be my car which clearly it wasn't even my car. They tried to scam me this crap and wanted to charge for a service which I knew was not needed. I then took my car not to far from there for inspection and guess what?? IT PASSED WITH FLYING COLORS!!! What ticked me off is that I told them from the start that I needed to get on the road for travel because it was a holiday weekend and they didn't even care that I needed to get out of there ASAP. 1 hour of service turned into over 2 hrs for no reason and made me go to a different facility to accomplish what should have been done there to begin with. I called the service dept as soon as I got the inspection completed and questioned why they couldn't get this done there and spoke to their so called manager Ben. He tried to xx me in every way he could until I couldn't take it anymore and cursed him out that he was a lier and that he should be fired for pushing customers away. I've been with Toyota for over 25 years and now this is how they treat customers like crap! These people are xxxxx! They will scam you anyway they can. The sad part is that they pull this garbage on seniors and on women that put their trust in this place More
They were very friendly and very helpful I love the service and communication and attention that they gave to me on what I needed and what was in my budget service and communication and attention that they gave to me on what I needed and what was in my budget More








