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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,887 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,888 reviews

October 16, 2020

My experience was excellent. Quick, efficient, and low pressure. I bought the car desired at the right price for me. The sales agent, William Kuehsel was very informative and made the experience pleasant More

by sfb3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : William Kuehsel, Naeem Randall
Oct 19, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We're happy to hear you had a pleasant experience working with William and we hope to see you again in the future!

October 16, 2020

Took some time to get welcomed but at the end of the day it was a good experience. Would go back there in the future More

by llouielou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Raymond
Oct 19, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

October 16, 2020

Great service. Always get me in when I call. People are friendly and knowledgeable. Work is done quickly and professionally. It’s always a pleasure. More

by rst89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein
Oct 16, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We're pleased to know you had such a great experience at our dealership and we look forward to working with you again in the future!

October 15, 2020

I think a concerted effort is made to cater to the needs of the customer. Since other dealerships are in the area it is important to remember that loyalty is fostered by good service. More

by AJPACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
An employee with this email(Imahavik@dchwa...) provided an elevated level of customer service. Please try to keep someone of this caliber in your employ., Michael Cimorelli
Oct 16, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review!

October 15, 2020

Good service and mr Juan Padilla an excellent seller it is a good that you as Toyota worry about giving a good service to costumer More

by irisjf1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Padilla
Oct 16, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience working with Juan!

October 14, 2020

I have buying cars many times. This is the first time I have been free of stress because of your hassle free policy and great service from Romaine before during and after the purchase. More

by quochp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romaine Newby
Oct 16, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 13, 2020

I am new to owning a Toyota. I purchased a 2013 RAV4 from my Momand needed quite a few repairs. I am extremely happy with my service experience!! More

by TLGUADAGNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're happy to hear Momand could assist you and make your first Toyota experience a good one. Welcome to the family!

October 13, 2020

They were able to find the recall parts needed, been unavailable sure g covid 19 F ast courteous, professional polite service.hepes me get problems resolved thanks. More

by kwhalen3629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Oct 14, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback! We're happy our team could assist you and provide you with such great service!

October 13, 2020

I think the quality of work could have been better.There where scuffs and small scratches around the area where drip mouldings were replaced.The length of time it took could have been less also. More

by Timb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

DCH Wappingers Falls Toyota responded

Hi Tim, Thank you for the feedback. It was nice meeting you the other day when we looked at those moldings. I agree they should have come and better condition out of the packaging, being on top of the roof makes them not visible which is a good thing. Please let me know if you have any further questions or concerns. Thank you, Ben

Oct 14, 2020 -

Timb responded

I have always taken care of all my vehicles and I see everything,especially brand new vehicles that cost a lot of money hopefully my next customer service will be better.

October 13, 2020

Very accommodating making the service appointment. Service was done promptly. Waiting room very comfortable. Staff were all friendly and cheerful in addition to their efficiency. More

by RICH9654
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Halstead
Oct 14, 2020 -

DCH Wappingers Falls Toyota responded

Rich, thank you for the positive feedback regarding your recent experience with us!

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