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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
9,120 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 9,120 reviews

October 01, 2020

Dealer was able to get us a car that we wanted. They streamlined the process and had everything ready for delivery. Drove out a happy customer. More

by gkgodley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy to hear you had a great experience at our dealership!

October 01, 2020

My buying experience here was great, but my experience with the service department has been lacking. Communication seems to be an issue and definitely something that needs to be worked on. Although I'm More

by Violet CR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evin Calderon, Kathleen Crosbie, Mike Giordano
Oct 02, 2020 -

DCH Wappingers Falls Toyota responded

Mrs. Riven I'm very sorry for all the confusion, I know it was frustrating. I also was also glad to hear that the repair worked, and that we didn't need your phone like Toyota wanted us to for the diagnosis. If you have any other future concerns please reach out to me directly. Thank you again, Ben Carlson Fixed Operations Manager 845-296-4261 bcarlson@dchusa.com

Jun 14, 2026 -

Violet CR responded

I just noticed this response. Frankly, the idea that Toyota would require a customer to leave their personal, private (and expensive) cell phone at the dealership for a diagnostic repair sounds entirely unreasonable and unprofessional. I have never heard of such a practice. 🤔

October 01, 2020

The process of buying the new car was very easy.Melissa The process of buying the new car was very easy. Melissa Sinapi wa a great help in getting me a new car and showed me the new features. More

by akinsp
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback! It's great to know you had a good experience with Melissa and we look forward to working with you again in the future!

September 30, 2020

Great dealership to work with made leasing my new Tacoma very simple. Michael didn't have a vehicle in stock, but was able to located one. More

by whitingij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback regarding your recent experience with us!

September 29, 2020

Ben and Evin were extremely helpful and professional...they are committed to resolving my vehicle issue. They have opened a file with Toyota and will be working to finding the answer. More

by richardjs43@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Sep 30, 2020 -

DCH Wappingers Falls Toyota responded

Richard, we appreciate you taking the time to provide your feedback! It's a pleasure to know Ben and Evin could assist you and provide you with excellent service!

September 29, 2020

This was our first Hybrid so we had a lot of questions. Everyone at DCH was very courteous and professional. Would definitely recommend dealership to friends. More

by John Tropiano
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfrin Quezada
Sep 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review, John!

September 29, 2020

Service dept was good no complaints there just not happy with the purchase of the truck. Truck was 1 year old but the tires and brakes could have been changed. For $37,000 figured I would get new brakes an More

by pe310933
Recommend Dealer
No
Employees Worked With
Eric Lahl
Oct 02, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us warranted a 1-star review. We'd like the opportunity to speak with you. Please call us at (845) 288-0892.

September 29, 2020

Great experience buying my Certified Used car with DCH! This is not my first experience with this dealership, and they continue to be best in class. Thank you to Avi, Daryl and team for your help! More

by melissa.mandras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback, Melissa! We appreciate your kind words and look forward to working with you again in the future!

September 25, 2020

I have purchased a number of vehicles with DCH and all of my experiences there have been excellent. I can't say enough good things about Wadie Suleiman and Wilfren Quezada. Five Stars: Excellent staff, More

by lean2nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfrin Quezada, Wadie Suleiman
Sep 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and your loyalty to our dealership!

September 25, 2020

Had such a wonderful experience! From the BDC Agent who received our inquiry to the actual visit with the knowledgable sales people.. Not only did they find a vehicle that is a perfect fit for our 16 yo so More

by jmkorwatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Wilfrin Quezada, Romaine Newby, Shelby Lenahan
Sep 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy to hear your experience was a good one and we look forward to seeing you again in the future!

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