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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,738 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,738 reviews

September 11, 2018

Friendly and helpful Allison was friendly and helpful. Customer waiting area is always a nice place to wait. I had a question about my Prime’s battery problem and Allison More

by DAN.PRESSLER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

We’re so glad to hear you had a positive experience, Dan. Please do not hesitate to let us know if there’s anything else we can do to help!

September 11, 2018

Routine 10,000 mile checkup. Service was very prompt and thorough. The folks at DCH are always friendly and courteous. The Prius Prime has functioned very well since I received More

by john.latino
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

John, thank you for the fantastic review! We hope you are enjoying your Prius Prime!

September 11, 2018

My experience at Wappingers Toyota This is my 5th Toyota . I have 2 rav 4. I wouldn’t allow my teens to drive anything else. Each time I service my Rav 4 I know I never have to worry. More

by LOVE2SCUBA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Juan Padilla, Alicia Verven, Alexa Brown
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you, Elizabeth, for the thoughtful feedback. We are glad to help you keep your Toyota RAV4 vehicles in top shape for your teens!

September 11, 2018

Service With a Smile and More I have been dealing with this particular dealership for 11 years now. Every experience was professional from sales to servicing my Rav4. For sales I More

by lomaiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teemel Baran-Persaud, Jennifer Korwatch
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

Reviews like yours are a delight to read. We are proud to have had you as a customer for so many years! Thank you for your glowing review!

September 11, 2018

Thank you for your service and your staff professional understanding and caring regarding my issues I had on my vehicle. Also will bring all my vehicles for ma More

by grandinettitarcisio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The master technician who worked on my car. Thank you very much. , Allison Croshier, Tiffany Moreno
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

We are so honored to have earned your business! Thank you for your wonderful review!

September 11, 2018

Although I am please with the service, I am not pleasedwith Hi, how come you charge me, almost$100.00 when I received a notice that you offered $39.95-$59.99 for the same service.? More

by JANNETBOSWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

Jannet, thank you for your review. I am sorry to read about your frustration. Please contact me directly at (845) 296-4261 or email me at bcarlson@dchusa.com so that I can learn more about your experience and hopefully earn back your confidence in us. Sincerely, Ben Carlson, Service Director

September 10, 2018

Promise High, Deliver Low I had a 9:15 appointment and specifically asked if the service could be completed by 10:30, otherwise I would need to reschedule. I got out T 12:15... More

by RHBROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can't remember
Sep 14, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your honest review. However, I am sorry to read about your experience and long wait time. We strive to make service appointments as quick and easy as possible, and I am disappointed to learn that was not the case with your visit. Please contact me at (845) 296-4261 or email me at bcarlson@dchusa.com at your convenience. I would appreciate the chance to speak with you to learn more and improve for the future. Sincerely, Ben Carlson, Service Director

September 10, 2018

Service Review Mike was very friendly, polite and understanding to my situation and helped the best way possible to get me right service needed for my car! More

by LITTLERONI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words about Mike! We are so glad he provided top-notch service!

September 10, 2018

Purchase experience We came to DCH Wappinger to purchase a new car. Romy's very patient in helping us to go trough financing and insurance processing. We got the car w More

by Henrytoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romy Ruette
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

We are thrilled to hear that Romy made your visit so easy and pleasant! Thank you for the 5-star review!

September 10, 2018

Good People I had a car from another dealership that I wanted at a great price.. color was also what I wanted.. they matched the price & went to get it for me s More

by jwm5855
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell, , Robert Schaeffer, Amanda Scrivani, Rocky Nikci
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate this wonderful review! We aim to impress and are delighted to hear we did so with you!

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