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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,748 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,748 reviews

August 13, 2018

More oil on car afte service I know it’s not a big issue but after service I popped the hood. On hood oil on paint by latch. By drivers door more sludge oil marks. When I looked More

by arrow.ray
Recommend Dealer
Yes
Employees Worked With
I don’t have the work order in front of me
Aug 15, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide this feedback. While I am pleased to hear that you had no major issues, it is disappointing that you left our dealership feeling as if we had not done a complete job with cleaning after servicing your vehicle. Please contact me at (845) 296-4261 or email me at bcarlson@dchusa.com at your earliest convenience so I can learn more. Again, thank you for your review, and thank you for choosing DCH Wappingers Toyota. Sincerely, Ben Carlson, Service Director

August 13, 2018

Sales person Mr. Juan Padilla was excellent!! I bought a Toyota Prius from that dealership and had a great experience from sales person Mr. Juan Padilla all the way to management. They have a grea More

by Cano San German
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Padilla, Jeffrey Seals
Aug 15, 2018 -

DCH Wappingers Falls Toyota responded

We wanted to take the time to thank you for your kind words about Juan. We are so glad he made you feel comfortable enough to shop with us at DCH Wappinger Falls Toyota, and we hope to work with you again. Thank you for your business and enjoy your purchase!

August 10, 2018

Awesome Thank u to Service Representative and Auto Technician for professionally and efficiently making sure my Rav 4 Toyata was serviced correctly. Service R More

by jriordan522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thammavongsa, D., Cert. Technician, Alicia Verven
Aug 10, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We are delighted that you had a positive experience with your service appointment.

August 10, 2018

30,000 maintenance Online coupons allowed for me to try to keep the cost of my service down. However, doubtful that I will have future maintenance done there. More

by Contessa62
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Aug 14, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent, 5-star review!

August 10, 2018

Reliable professional sevice The staff is extremely friendly . Service is reliable and fast . The advisors are very helpful and I enjoy the fact that there is no high pressure sal More

by seano12881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Aug 14, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great, 5-star review! We appreciate your recommendation and kind words. Please come back again anytime!

August 09, 2018

Service Review Had a great service experience. Staff was friendly, honest and efficient. Would recommend the service area to others. I'll be back for future Toyot More

by DMW881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer, Alicia Verven
Aug 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the superb review! We truly appreciate your recommendation and look forward to working with you in the future.

August 09, 2018

good response Good and rapid response. There is an issue when I called the dealer the schedule my service. They responded very quickly and got resolved. Thanks. More

by psong58
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful 5-star review! We're so glad your issue was responded to in a timely manner.

August 09, 2018

20000 mile check up The service department has always been great every time I come in My truck is always been done on time as promised I would recommend service departmen More

by MWAGS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Aug 10, 2018 -

DCH Wappingers Falls Toyota responded

We are grateful for your recommendation. Thank you for taking the time to leave a review!

August 09, 2018

Great place for service Trustworthy service center with nice waiting area. Shuttle driver is really nice too. I have been a Toyota owner for many years! Will return for Se More

by patslats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver , Allison Croshier
Aug 10, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate your kind comments and continued business. Thank you for the awesome review!

August 08, 2018

A dealer you will always be happy. Very nice people.Great customer service.Trusted dealer.Friendly environment.They are always there when needed.The service department is provide great More

by dannyhernandez2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Michael Steinke
Aug 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review, Danny! We truly appreciate you choosing DCH Wappingers Falls Toyota.

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