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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,752 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,752 reviews

July 30, 2018

Great customer service We have leased three separate vehicles from Wappingers Toyota. The customer service and professionalism of the sales staff are the reason we will keep More

by Cory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Pickett
Jul 31, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-stars, Cory! We're so glad you've enjoyed your visits with Daryl and the rest of our team!

July 30, 2018

Nothing but excellent service From sales to service DCH Wappingers Toyota takes care of you! All their staff is courteous and professional and the put the customer first. Highly r More

by dominick.talarico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steinke
Jul 31, 2018 -

DCH Wappingers Falls Toyota responded

Dominick, thank you for the fantastic review! We're glad you love all aspects of our dealership.

July 29, 2018

Great I had a great experience at Toyota and micelles person Romey was wonderful Id recommend going there to anyone. The patiences & care was exactly what w More

by shawnette.burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romy Ruette
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review, Shawnette! We appreciate your recommendation.

July 29, 2018

Friendly environment From the moment I emailed my interest in a particular car I was met with personalized attention. Everyone was nice and easy going. I didn't feel any More

by uniquecp91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Keese, Nathaniel Pickett
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! We're glad you enjoyed every aspect of your visit.

July 28, 2018

quick and easy very easy and simple to deal with,very upfront with pricing on my new truck and my trade in,it was nice to not go through the usual back and forth hag More

by rickkilm62
Recommend Dealer
Yes
Employees Worked With
Juan Padilla
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-stars, Rick! We're happy to hear you had a simple sales visit.

July 28, 2018

10000 miles maintenance As a customer always like to hear “your car is running good and in all perfect condition”.yes yes yes yes yes yes yes yes. This is why I like to come More

by Thomas Chu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 197015 Teemel Baran - Persa
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thomas, thank you for the 5-star review! We appreciate your business!

July 28, 2018

Very pleasant All the vehicles needs were taken care of with a wonderful staff. Staff was helpful and the service was well provided. We will bring the vehicle again More

by IRKA25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review!

July 28, 2018

Very helpful, great customer service, tried they’re hardest My expierence was great at DCH my salesman Chris helped me find my perfect Jeep. He was helpful and not pushy, just wanted to make sure i was happy. T More

by DanaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2018

10000 mile service Alicia was friendly and knowledgeable about the services performed on my 2017 Camry. My vehicle was ready in the time frame it was promised. Your ser More

by rexhead120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review! We're glad you had a wonderful experience with Alicia!

July 27, 2018

Rip off They overcharge significantly for service repairs. I needed to replace a side view mirror on my 2010 rav 4. They estimated a cost that would was 4x w More

by CZANGARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Verven
Aug 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave us a review. I am very sorry to see that you did not have a pleasant experience with our service department. We strive to provide our customers with 5-star service visits that include fair prices. At your earliest convenience, please contact me at (845) 296-4261 or email me at bcarlson@dchusa.com so we can further discuss your experience and hopefully come up with a solution. I look forward to hearing from you. Sincerely, Ben Carlson, Service Director

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