DCH Wappingers Falls Toyota

The representative was very helpful. He answered all my questions with a smile and made me feel comfortable speaking with him. Also, he keeps me updated with his progress so the waiting He answered all my questions with a smile and made me feel comfortable speaking with him. Also, he keeps me updated with his progress so the waiting did not appears long. He is what you call a very good customer service representative. More

Quick, easy, and got an appointment for a Saturday visit. Everything went very well, from the purchase of my new Rav to the 2 normal service visits. My only gripe is not with the staff at the dealership but Everything went very well, from the purchase of my new Rav to the 2 normal service visits. My only gripe is not with the staff at the dealership but with Toyota management that asks for way too many surveys!!! More

Great Place I would definitely purchase a car here again. Everyone was helpful and friendly. I liked the hassle free pricing. I got a great truck at a great pr I would definitely purchase a car here again. Everyone was helpful and friendly. I liked the hassle free pricing. I got a great truck at a great price. Wadie was very helpful. More

FRIENDLY & EFFICIENT SERVICE AFTER INSPECTION, WAS GIVEN A LIST OF ITEMS THAT WERE CRITICAL AND WHAT IT WOULD COST ME. WAS ALSO TOLD WHAT WOULD NEED TO BE FIXED WITH PASSAGE OF T AFTER INSPECTION, WAS GIVEN A LIST OF ITEMS THAT WERE CRITICAL AND WHAT IT WOULD COST ME. WAS ALSO TOLD WHAT WOULD NEED TO BE FIXED WITH PASSAGE OF TIME. MADE A DECISION TO FIX WHAT NEEDED TO BE FIXED & WAS TOLD HOW LONG IT WOULD TAKE. AT THE EXPECTED FIX TIME WAS TOLD CAR WAS READY TO GO. More

Saturday Appointment for Recall Even on Saturday's the service is excellent!! Was given a ride home and pickup when my vehicle was ready. A really nice experience with no stress. Even on Saturday's the service is excellent!! Was given a ride home and pickup when my vehicle was ready. A really nice experience with no stress. More

Fantastic Service Michael Found Exactly what I wanted fast, and kept me updated throughout the process. I Highly Recommend him, will definitely be back for future car p Michael Found Exactly what I wanted fast, and kept me updated throughout the process. I Highly Recommend him, will definitely be back for future car purchases! More

Great service & Fair Price Was greeted by Mike, given fair prices for synthetic oil change and tire rotation, they also honored a credit voucher, time waiting was reasonable, qu Was greeted by Mike, given fair prices for synthetic oil change and tire rotation, they also honored a credit voucher, time waiting was reasonable, quality employees, clean dealership, complimentary bagels and coffee, explained work that is due next, overall a positive experience. More

Service was horrible I was told to bring my car in Friday and that it would take all day to do recall, inspection, oil change, and tire rotation, and checking my tires.... I was told to bring my car in Friday and that it would take all day to do recall, inspection, oil change, and tire rotation, and checking my tires.... I got no call all day I finally called at 330 got told first that my brakes and rotors were being done and I lost it because I wanted a call first.... then I get another call saying no one actually looked st my car all day that I needed to leave it over night.... Saturday came and went no call again I called at 2 and they said it was finally being done. I am NOT happy at all. I have spent A LOT of money with Toyota and the service and lack of it was horrible! More

Always a great experiance Robert schaffer is always a pleasure to deal with. He is very informative and knows exactly what to show me. He is curtious and knowlegable. The waiti Robert schaffer is always a pleasure to deal with. He is very informative and knows exactly what to show me. He is curtious and knowlegable. The waiting room is very comfortable and has great ammenities to keep you occupied. Thank you for taking care of me. My highlander is awsome More

Excellent Everyone I met starting from your internet sales representative Mary Berlinger , Richard Wrey , Naeem all were very friendly and professional. I would Everyone I met starting from your internet sales representative Mary Berlinger , Richard Wrey , Naeem all were very friendly and professional. I would definitely buy my next Toyota from your dealership. More