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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,753 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,753 reviews
February 07, 2018
Inspection and oil change Because the service received is second to none The sales and service staff have an excellent knowledge of their field of expertise and always make y Because the service received is second to none The sales and service staff have an excellent knowledge of their field of expertise and always make you feel welcome at the dealership That's why I have purchased three vehicles in the past six years More
by BOWDERHJ
Verified CustomerEmployees Worked With
Dena Ramondo
February 07, 2018
Repairing and keeping my 2001 Celica on the road. Evin Calderon is a big asset to your dealership. Even if things don't always go right he always fixes it that I walk out a satisfied customer. Evin Calderon is a big asset to your dealership. Even if things don't always go right he always fixes it that I walk out a satisfied customer. More
by GLEE0143
Employees Worked With
Evin Calderon
February 07, 2018
Disappointed, once again. Virtually every service experience I have had with you has been disappointing and/or frustrating. This time was bad (but not the worst.) I explained Virtually every service experience I have had with you has been disappointing and/or frustrating. This time was bad (but not the worst.) I explained my current horn problem in great detail when I made the appointment. When I brought the car in, I was having the problem which is cold related. A half hour after I arrived, I heard my horn honk - sounding almost normal. The car being inside for a half hour allowed it to warm up and the problem almost went away. I had warned them about this when I made the appointment. A few minutes later, I was told they couldn't do anything since they couldn't duplicate the problem. The problem is nonexistent at about 35 degrees, it presents itself in the 20's and is severe near zero when the horn barely squeaks. I informed the scheduler all of this so you should have known the situation. I also loved the bulls**t explanation offered by the "mechanic." Note that the horn sounded normal throughout the past two winters... I have had many vehicles in my 75 years, from a Renault Dauphine, to a Morgan, to Toyotas, to Mercedes, from pickups to sports cars to minivans, from diesels to gasoline to electric and have never before encountered this "problem." I have reported this situation to Toyota customer service. I have been given a reference number but have not received the promised return call yet. Case# - 1802060172 More
by DENZORR
Employees Worked With
I think I scheduled with Evin (from the picture) and Michael Giordano's card was stapled to the work order.. Note that his name is spelled wrong either on your list above or on his card..., Evin Calderon, Mike Giordano
February 07, 2018
Purchase of a new vehicle The sales service was prompt efficient and friendly. The entire financing process went very quickly and I was able to drive home with new vehicle in a The sales service was prompt efficient and friendly. The entire financing process went very quickly and I was able to drive home with new vehicle in a couple of hours. More
by khale3
February 07, 2018
Where are my bonus points I have been looking for my bonus points on the app since I got my service where I spent almost $700 I have $400 more work that I’m going to have to do I have been looking for my bonus points on the app since I got my service where I spent almost $700 I have $400 more work that I’m going to have to do and I’m hesitant to work with you again because it did not come as promised. More
by Points77
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Josephine Nikolla, Jennifer Korwatch, Mariah Carreras
February 06, 2018
Great costumer service Display is clean big space countable for you to Stay: good costumer service. Fast atención. They know what they doing I will be happy to tell othe Display is clean big space countable for you to Stay: good costumer service. Fast atención. They know what they doing I will be happy to tell others to come More
by fernandolopez223
Employees Worked With
Wilfrin Quezada, Mike Giordano
February 06, 2018
Service My experience with Toyota’s service department is alway excellent. They are courteous, friendly and work in a very efficient manner. I would recommend My experience with Toyota’s service department is alway excellent. They are courteous, friendly and work in a very efficient manner. I would recommend them to family and friends. More
by kimnyrngrs
Employees Worked With
Evin Calderon
February 06, 2018
Worst experience ever Well , No matter how good your experiense is on the end corporate accounting decides to fiile report on you to IRS because you put 8K deposit from s Well , No matter how good your experiense is on the end corporate accounting decides to fiile report on you to IRS because you put 8K deposit from sales of your old vehicle toward new wheels , It sort of ruins everything.. Stay away from this guys . If can cost you more frustration than it’s worth . More
by lancut2001
Employees Worked With
February 06, 2018
Excellent service Every time I come to get my car serviced here at DCH Toyota, I am confident that I will get the most professional work done on my vehicle. The service Every time I come to get my car serviced here at DCH Toyota, I am confident that I will get the most professional work done on my vehicle. The service staff, especially Evin Calderon, has been very friendly and courteous since the first time I have met him. I have been coming here since 2009 and have never had a problem with the service on any of my vehicles. More
by hopewelljctjohn
Employees Worked With
Evin Calderon
February 06, 2018
Oil change Went in for my yearly oil change, which is free. Also they knew about a recall, checked for it and did what they had to do. Excellent service and quic Went in for my yearly oil change, which is free. Also they knew about a recall, checked for it and did what they had to do. Excellent service and quick. More
by sphillips80
Employees Worked With
