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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,751 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,751 reviews

January 19, 2018

Woderful Everyone was pleasant and helpful. They got me out as quick as possible. I always have a good experience when I need service. Everyone is knowledgea More

by hentayy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jan 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave such a great review. I am so happy to see that you enjoyed your experience with us! At DCH Wappingers Falls Toyota, we pride ourselves on our exceptional customer service and our friendly staff. I will pass your kind words along to our staff. We hope to see you again soon!

January 18, 2018

We were treated well We felt very comfortable, and thought they were fair with us. No pressure either. Peter was a big help and very willing to please. Robert was very More

by phylgarden50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Peter Raymond
Jan 18, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate your great review! We are so glad that Peter and Robert treated you well during your experience with us.

January 18, 2018

Easy Sales Deal Thank you for making this car purchase the best experience ever. Communication was clear, customer service was excellent, and I felt no pressure to ma More

by latrevettew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Raymond
Jan 18, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We are thrilled that you enjoyed your car buying experience with us and we hope to see you again.

January 18, 2018

Disappointed The computer was down so had a 2 hour wait for simple routine service. I had some questions and had to be very persistent to get answers. I only got t More

by docalang
Recommend Dealer
No
Employees Worked With
Frank Pizzurro
January 18, 2018

SAFETY RECALL The dealership took great care of me by fixing the recall item in less than a day. They provided a shuttle car to bring me to work and picked me up wh More

by Phil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo , M.Zimmermann and Joe the shuttle driver
Jan 18, 2018 -

DCH Wappingers Falls Toyota responded

Phil, thank you for the wonderful 5-star review! We are so glad that you had a great experience with us, especially Dena and Joe. We hope you come see us again in the future.

January 18, 2018

20k Service Jan 17th On the morning of Jan 17th, we experienced a snow storm but that did not impede DCH from delivering on their promise of excellent service. As staff ba More

by msaldamarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! We are so glad you had a quick and comfortable experience at our dealership. Thank you for your business and please let us know if you have any further maintenance needs!

January 17, 2018

Transmission service A simple transmission service on a Toyota could not be done correctly was left a quart short nearly cost me a lot of unnecessary and expensive repairs More

by joel rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie
Jan 23, 2018 -

joel rodriguez responded

The only call I got was from a service advisor letting me know that my car was ready on monday morning I never received a call from Lee burns so I don't know why he is thanking me for reciving his call that he never made

January 17, 2018

Reliable and friendly. Able to accomplish what they promise as far a service is expected. A pleasure to do business with the staff! Will keep coming back as needed. More

by Elizabeth S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jan 18, 2018 -

DCH Wappingers Falls Toyota responded

Elizabeth, thank you for the 5-star review! We are delighted that you enjoyed your service visit and look forward to seeing you again!

January 17, 2018

Just a NYS Inspection Brought in Tacoma for NYS Inspection. Drove truck into service and left keys with advisor. Was informed that it would take up to an hour and a half. More

by Car78412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 18, 2018 -

DCH Wappingers Falls Toyota responded

We are so glad that you chose us to service your Tacoma and were pleased with your experience. Thank you so much for the 5-star review!

January 17, 2018

Service dept I have no complaints. Service was quick and everything I needed was done. They check things that I did not even mention. I would definitely use this s More

by kaz68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Josephine Nikolla
Jan 18, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We are so glad that you enjoyed your experience with out service department and hope you continue to come to us with all of your service needs.

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