
DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Woderful Everyone was pleasant and helpful. They got me out as quick as possible. I always have a good experience when I need service. Everyone is knowledgea Everyone was pleasant and helpful. They got me out as quick as possible. I always have a good experience when I need service. Everyone is knowledgeable More
We were treated well We felt very comfortable, and thought they were fair with us. No pressure either. Peter was a big help and very willing to please. Robert was very We felt very comfortable, and thought they were fair with us. No pressure either. Peter was a big help and very willing to please. Robert was very professional, but not pushy. More
Easy Sales Deal Thank you for making this car purchase the best experience ever. Communication was clear, customer service was excellent, and I felt no pressure to ma Thank you for making this car purchase the best experience ever. Communication was clear, customer service was excellent, and I felt no pressure to make a purchase. The deal was in my court and I really appreciate that. More
Disappointed The computer was down so had a 2 hour wait for simple routine service. I had some questions and had to be very persistent to get answers. I only got t The computer was down so had a 2 hour wait for simple routine service. I had some questions and had to be very persistent to get answers. I only got to talk to the receptionist and she was new. I did not get to talk to the service person at all. More
SAFETY RECALL The dealership took great care of me by fixing the recall item in less than a day. They provided a shuttle car to bring me to work and picked me up wh The dealership took great care of me by fixing the recall item in less than a day. They provided a shuttle car to bring me to work and picked me up when it was done. Dena Ramondo was very pleasant to deal with as well was the shuttle driver Joe ( he was the best ) . More
20k Service Jan 17th On the morning of Jan 17th, we experienced a snow storm but that did not impede DCH from delivering on their promise of excellent service. As staff ba On the morning of Jan 17th, we experienced a snow storm but that did not impede DCH from delivering on their promise of excellent service. As staff battled the elements to get to work, the Service Manager was front and center greeting all incoming customers and directing activities. I was quickly checked in and advised what servicing I would be receiving and that it should take about 1 hour. Service was completed before the hour and off I went. More
Transmission service A simple transmission service on a Toyota could not be done correctly was left a quart short nearly cost me a lot of unnecessary and expensive repairs A simple transmission service on a Toyota could not be done correctly was left a quart short nearly cost me a lot of unnecessary and expensive repairs service was done on a Friday left ben Carlson a message on Monday morning and a week and a half later still waiting for a response or even an apology this isn't the first time I've had problems with the dealership but it will be the last time More
Reliable and friendly. Able to accomplish what they promise as far a service is expected. A pleasure to do business with the staff! Will keep coming back as needed. Able to accomplish what they promise as far a service is expected. A pleasure to do business with the staff! Will keep coming back as needed. More
Just a NYS Inspection Brought in Tacoma for NYS Inspection. Drove truck into service and left keys with advisor. Was informed that it would take up to an hour and a half. Brought in Tacoma for NYS Inspection. Drove truck into service and left keys with advisor. Was informed that it would take up to an hour and a half. Took an hour and fifteen minutes. More
Service dept I have no complaints. Service was quick and everything I needed was done. They check things that I did not even mention. I would definitely use this s I have no complaints. Service was quick and everything I needed was done. They check things that I did not even mention. I would definitely use this service department for everything More