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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,738 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,738 reviews

March 16, 2014

Every part of the deal was proceeded very professionally. Everything about the car was explained very clearly during my test drive. They even helped me find the best possible interest rates from Toyota. All More

by Slavek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Richard Schiro
Mar 18, 2014 -

DCH Wappingers Falls Toyota responded

Slavek, I appreciate you taking the time to provide us with your feedback and experience. Thank you for choosing Wappingers Falls Toyota for your purchase. Congratulations on your new vehicle. I am glad that you had an enjoyable and professional car-buying experience with our team. On behalf of MJ, Pinkal, Richard, Darryn, and all of us here at DCH Wappingers Falls Toyota, thank you again for visiting us and for the positive review. -Lee Burns, General Manage

March 15, 2014

recently went looking for a pickup to replace my 2009 dodge dakota. decided to stop at dch wappingers falls toyota to look at a tacoma. wise decision on my part. a pleasure dealing with the staff, from t More

by scag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Richard Schiro, Leroy Porter
Mar 18, 2014 -

DCH Wappingers Falls Toyota responded

Scag, Congratulations on your new 2014 Tacoma! I am glad that your time spent with Leroy was informative and he was able to assist you into, your first Toyota! I am thrilled that you decided to stop in and thank you for your visit. It is also great to hear that you had a fantastic experience with our entire staff from start to finish. Out hassle-free pricing really allows us to make every car experience enjoyable and stress-free. On behalf of Leroy, Pinkal, Richard and our whole team here at DCH Wappingers Falls Toyota, thank you. We look forward to seeing you in the future for whatever car needs you may have. Lee Burns, General Manager

March 15, 2014

This was the second time I purchased a car from DCH and I couldn't be happier with the experience! Best dealership out there! Naeem Randall was so patient and thorough with me. He showed me all of my options More

by Bjurbala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Naeem Randall
Mar 18, 2014 -

DCH Wappingers Falls Toyota responded

Bjurbala, Thank you for your continued loyalty to DCH. We take pride in providing the best customer service and experience possible, and I am pleased to hear that we have been able to continue our relationship with you. Congratulations on your vehicle purchase. I appreciate you taking the time to provide us with your feedback of your experience. Also, thank you for kind words regarding Naeem from our sales department and Richard from our finance department. On behalf of Naeem, Richard, and all of us here at DCH Wappingers Falls Toyota, thank you for making us your dealer of choice. I am excited to continue to serve you in the future for any of your vehicle needs. Lee Burns, General Manager

March 13, 2014

I had been going through the hardship of looking at cars on line and at dealerships, confused and unsure on what I wanted... I stopped into DCH to look at Toyotas..I had never had a Toyota but as a member o More

by Vicky11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Leroy Porter
March 12, 2014

I would like to thank Tommy Jordan (Service advisor) very much for his help in getting my 2009 Toyota corolla fixed for the water pump issue, and the unexpected issues that came up during regular inspection More

by ajayan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Jordan
Mar 14, 2014 -

DCH Wappingers Falls Toyota responded

Ajay Anand, I appreciate you taking the time to leave such a positive review of our dealership. I am glad that Tommy was able to fix your water pump issue and other issues with your 2009 Corolla. I am happy to hear that he explained things well and treated you respectfully and kindly throughout the process. I am glad that you found Jeff helpful in working with you on your warranty. He’s a very important member of our team and it’s great to hear that he was an asset to you. Jeff really does a great job, working for our customers and assisting them with their Toyota repairs, I am glad you experienced this first-hand! On behalf of Tommy, Jeff and all of us here at DCH Wappingers Falls Toyota, thank you for the great review. We look forward to working with you again, and please contact us if you have any questions. -Lee Burns, General Manager

March 10, 2014

My wife and I came to DCH Wappingers Falls Toyota after utilizing the USAA Auto Circle. The dealership was the top recommended dealer through our bank and advertised the most competitive starting price for More

by 1of4OneFour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, Akeem Jackson
Mar 12, 2014 -

DCH Wappingers Falls Toyota responded

1of4OneFour, Thank you for taking the time to share your experience with Akeem, Cory and our whole team here at DCH Wappingers Falls Toyota. I am glad that Akeem was able to provide you with a great purchasing experience, that really mean a lot to us. Congrats on your new 2014 Toyota Tacoma! I am thrilled that Akeem brought the trim level that you were interested in and was able to show you the many different features. Cory really has a great way of explaining the many payment options that are available and finding what works best for our customers. On behalf of Akeem, Cory, and all of us here at DCH Wappingers Falls Toyota, thank you for the great review. I am thrilled that you had such a great car-buying experience, please contact us if you have any questions. Enjoy your 2014 Tacoma! -Lee Burns, General Manager

March 09, 2014

Buying our car at DCH was the best car experience we have ever had!!! Our salesman, Naeem Randall, was so polite and knowledgeable. He made the process of purchasing a car delightful! All we had to do was to More

by fbgbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Mar 12, 2014 -

DCH Wappingers Falls Toyota responded

Fbgbaker, Thank you so much for taking the time to share with us your experience with Naeem here at DCH Wappingers Falls Toyota. I am thrilled to hear that you were able to sit back and enjoy your car-buying process. Our hassle-free pricing really allow our customers to experience stress-free car-shopping. Naeem really is a valued member of our sales team, and I am glad you enjoyed working with him. We always strive to provide our customers with their new vehicles are quick as possible and I am glad you got to experience this first hand. On behalf of Naeem, and all of us here at DCH Wappingers Falls Toyota, thank you for the great review. We look forward to working with you again in the future, and enjoy your new vehicle. Lee Burns, General Manager

March 03, 2014

Jose Villar was an excellent salesman. Upon our first visit, we went for a lengthy test drive and he allowed us to experience with the ride without talking too much. He was informative without being aggr More

by angus1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
March 03, 2014

I called DCH Toyota on Friday 2/28/14 to inquire about getting a Prius. I drive a lot of miles for work and need a car with great gas mileage. The girl I spoke to on the phone asked me to come in the nex More

by bigsteve5384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Robert Schaeffer
March 02, 2014

Mike made my experience extremely pleasant. His relaxed nature put me at ease thru the process in what could be a stressful decision. Its great to walk in and feel comfortable from the start and it was bec More

by jjscar1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2014 -

DCH Wappingers Falls Toyota responded

Jjscar1974, Thank you for taking the time to provide us with your feedback. I am thrilled to hear that you enjoyed working with Michael O’Hare and he was able to ease all of your stress. Michael’s poise and relaxed nature really allows customers to enjoy their car-buying experience. I am glad you put Michael’s knowledge to the test and were comfortable asking him all your questions. I will be sure to pass on your kind words about Michael, to him! On behalf of Michael, and our entire team here at DCH Wappingers Falls Toyota, thank you. Enjoy your new vehicle and we look forward to working with you again in the future. -Lee Burns, General Manager

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