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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,829 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,829 reviews

July 09, 2013

My husband and I had a great experience at DCH Toyota and ended up leasing a 2013 Highlander Limited. We did all of our research beforehand and the Highlander we chose, sold itself. Choosing a dealership w More

by leemarie126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Jose Villar
Jul 09, 2013 -

DCH Wappingers Falls Toyota responded

leemarie126: Thanks so much for this wonderful review. We felt a tremendous sense of pride as we read the details of your experience with us...it is very gratifying to know that we provided the precise blend of comfort, friendliness and information to result in this 5-star review. We're glad we were able to eliminate your negative association with auto buying experiences and replace it with a memory that's pleasant...and worth repeating with friends and family! We hope you are enjoying that beautiful Highlander and we look forward to seeing you in the future- On behalf of Jose Villar, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful ride- Lee Burns, General Manager

July 09, 2013

The overall experience was great no pressure to rush The overall experience was great no pressure to rush your purchase. The sales consultant Leroy was very helpful in advising us. Overall Great experi More

by Rochellesamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Jul 11, 2013 -

DCH Wappingers Falls Toyota responded

rochellesamuel: You're very welcome....and thanks for providing this wonderful review. We're glad to hear you found your experience to be relaxed and informative and that Leroy made you feel welcome. As a valued member of our team, Leroy embodies the knowledge, familiarity and friendliness that makes us who we are and we're glad you enjoyed the experience. Please refer us to family and friends! On behalf of Leroy Porter and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 07, 2013

Finally, after 21 years I have found the dealership I will use forever...........No Hassle, as promised is exactly what I experienced. I certainly plan on returning as a customer in the future and encour More

by dpettus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Jul 09, 2013 -

DCH Wappingers Falls Toyota responded

dpettus: Wow! Thanks so much for this incredible review. This has to be a record...21 years of looking and you found us! How awesome is that? We are honored to receive such high praise from a seasoned car buyer....and we appreciate you recommending us to friends and family as well. Our Hassle-free process has gained a lot of attention over the past three years and we're proud to have pioneered an experience that provides comfort as well as unlimited information. We look forward to being your go-to dealership for many years to come! On behalf of Robert Schaeffer and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 03, 2013

Mike and Bobby were wonderful to work with. We went into the dealership just to test drive a new highlander and ended up driving one off the lot. They weren't pushy at all and it was a pleasant experience o More

by NF2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2013 -

DCH Wappingers Falls Toyota responded

NF2011: We appreciate this fantastic review. We're glad you found your time with us to be both informative and comfortable...we try to keep things low-key and friendly here. It sounds like you finished your day with a brand new unexpected addition in your driveway that evening! Sometimes, it's just meant to be...especially when you have all the information to make an informed decision...and it sounds like the Highlander was meant for you! On behalf of Michael O'Hare, Bobby Pucher and all of us here at DCH Wappingers Falls Toyota, enjoy that beautiful new Highlander- Lee Burns, General Manager

July 02, 2013

The thought of trading my car in never entered my mind. After all, it was still relatively new, albeit I put many highway miles on it over the past few years, but, still, I loved my car! When Michael Mare More

by 3CynD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

3CynD: Thanks so much for this wonderful review!! Oftentimes, people don't realize that the option exists to drive around in a brand new vehicle for the same (or less) than they're presently paying. Yes, I'd definitely consider that to be a great deal! Michael Maresca is everything you've described...from honest and professional to knowledgeable and courteous. He is a valued member of our team and he personifies The DCH Way. We appreciate you taking the time to provide this glowing review and we hope you enjoy that beautiful new Venza. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 02, 2013

DCH Wappingers Toyota proves that purchasing a new DCH Wappingers Toyota proves that purchasing a new vehicle and having an enjoyable experience are not oxymoronic, and in truth can be compatible. Ou More

by geshuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan, Jose Villar
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

geshuster: Wow. We love this review! Thanks so much for perfectly conveying that purchasing a new car does not have to be painful or uncomfortable! Your experience is more typical than you'd think...as you can see by the other reviews here, we've amassed quite a few happy (and surprised!) customers. Our process is receiving rave reviews and we're absolutely thrilled. We appreciate the recommendation to friends and family and we'll do our best to ensure they receive the same great customer service. On behalf of Jose Villar, Leroy Porter, Daryl Callahan and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 02, 2013

BOBBY WAS WONDERFUL TO WORK WITH. WORKED TO GET US THE PRICE WE WANTED. HE HAS GREAT PEOPLE SKILLS. COULD ALMOST BE OUR SON-SAME AGE. WILL GO BACK TO THIS DEALERSHIP AND SALESPERSON WHEN LOOKING FOR AN More

by anneed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

anneed: Thanks so much for the wonderful review! We're happy to hear that Bobby was able to provide such a pleasant experience for you and your family. Knowing that your experience was outstanding enough that you would return for your next vehicle is the very best example of a successful transaction and we're glad you drove away knowing that you'd received a fair price and was treated with the respect you deserve. Stop by anytime...we'd love to stay in touch! On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful ride- Lee Burns, General Manager

July 02, 2013

Made buying a new car easy. Mj is the best he made it right! The service dept. was very accomidating when my check engine light came on after 200 miles of driving. More

by Boye818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

Boye818: Thanks for the great review. Yes, we agree...MJ is one of the best! We hope everything is once again running smoothly with your new vehicle. Thanks for taking the time to provide this 5-star review. On behalf of Matthew Gaynor, MJ Herring and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 02, 2013

My husband and I were going to look @ used cars. Have been looking for several weeks at many different dealerships around the area. We started talking to a new salesman named Mike. He was very informativ More

by kellyhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
micheal ???, Pinkal Patel, Michael Steinke
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

kellyhappy: Thanks so much for this terrific review! We're pleased that you found your time with us to be informative and comfortable and that we were able to send you home in an awesome new Camry! No hassles...just a pleasant experience with the end result being a beautiful, safe ride. Our rocking sales team knows their stuff...no-one's more knowledgeable! (FYI, our winning service team are equally impressive!) Thanks for this great review and feel free to call if any other questions arise. On behalf of Michael Steinke, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 02, 2013

Went in the dealership to test drive a car..walked out buying one! The process was so easy..no gimmicks Felt like everyone was honest and upfront. More

by CarrieML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pinkal Patel
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

CarrieML: Thanks for this great review! We're happy to hear that you enjoyed your experience with us and we hope you'll feel comfortable enough to recommend us to friends and family. Our "Hassle-free" process is the opposite of a gimmick, allowing our customers to avoid the haggle of back-and-forth negotiating to arrive at a fair price. We cut straight to the fair price and ensure that you have all the information you need to make an informed decision. We hope you're enjoying your new vehicle. On behalf of Michael O'Hare, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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