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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,751 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,751 reviews

January 18, 2013

My experience with DCH Wappingers Falls Toyota was a very positive one. As a new car buyer, I was initially leery of pushy salespeople. DCH's no hassle pricing made me very comfortable with the buying proc More

by melon141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sandra perrone
Jan 23, 2013 -

DCH Wappingers Falls Toyota responded

melon141: We thank you for this wonderful review. We're glad you found our purchasing process to be free of the hassles often associated with this industry. We're looking to change that preconceived notion! We're happy that your first car-buying experience could be such a positive one...by this, we're breaking the cycle of the "pushy salespeople"...one customer at a time! We appreciate you taking the time to post these wonderful comments and we look forward to seeing you again in the future. Please feel free to call if you have any questions. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 16, 2013

I have dealt with many car dealers over the last 40 plus years, working with Michael Maresca was great. He was very informative and extremely pleasant. He made sure that he took the time to answer all my qu More

by grod16711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2013 -

DCH Wappingers Falls Toyota responded

grod16711: Thanks so much for this terrific review. We pride ourselves on providing the very best customer service we can and I'm glad we've lived up to your expectations. It's validating to hear that someone with your car-buying experience has such positive things to say...it means we're on the right track. We're glad you found your time with Michael to be both informative and comfortable. That's just what we were going for! On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 14, 2013

I bought my 2007 Avalon from a dealer in New Jersey, but driving back and forth to that dealership for service was a hardship. I went to DCH to see if I could get my regular and warranty service done there More

by nynick2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2013 -

DCH Wappingers Falls Toyota responded

nynick2013: We appreciate this awesome 5-star review! Your testimonial is a wonderful description of a well-oiled (pun intended) team who knows how to get the job done. From the service consultants to the service technicians and not omitting our wonderful team in parts, we will continue to strive for the very best customer experience. We're glad you've contributed such a wonderful review for our service team! On behalf of Taryn Bellino, Crystal Costa, Matthew Gaynor and all the hard-working teams at DCH Wappingers Falls Toyota, we appreciate your continued business and look forward to seeing you in the future- Lee Burns, General Manager

January 11, 2013

The salesman, (Daniel Coppola) was very knowledgeable of the vehicle i wanted. He also showed me how everything worked. Im very impressed with thus dealership. I could've gone to Curry Toyota which is minut More

by gideonsprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2013 -

DCH Wappingers Falls Toyota responded

gideonsprius: Thanks so much for this fantastic review! Your time with Daniel is exactly the experience we strive to provide for all our customers...combining an informative and comfortable buying experience. We appreciate you travelling the longer distance to visit us...and we're glad you feel it was worth the trip. We value your business and we look forward to seeing you in the future. On behalf of Daniel Coppola and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 09, 2013

I like the hassle free sales. There was no pressure. I felt comfortable and at ease and was able to make a decision that was right for me and I felt good about. They also bent over backwards to assist in More

by janetfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall and Rob Goldberg, Naeem Randall
Jan 09, 2013 -

DCH Wappingers Falls Toyota responded

janetfields: We appreciate this wonderful review! We also appreciate the recommendation...we know it's one of the best indicators of a job well done when a customer refers others to us. The no-pressure, no-hassle process is vital for providing the most outstanding customer service we can and we will continue in our efforts to ensure your experience remains consistently excellent! On behalf of Naeem Randall and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 06, 2013

DCH provided friendly, efficient service. They worked with me to find exactly the right vehicle I wanted. They were especially careful to explain every detail all along the way, from the vehicle descrip More

by bbfair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walsh, Rob Goldberg, Pinkal Patel
Jan 09, 2013 -

DCH Wappingers Falls Toyota responded

bbfair: Thanks so much for this 5-star review. We're glad we made you feel like a valued customer...that's just what we were going for. We feel it's important to "Deliver Customer Happiness" and we'd like for all of our customers to feel as you do. It's always nice to see our efforts to ensure our customers are well-informed on their purchase haven't gone unnoticed...and we appreciate the shout-out. On behalf of Michael Maresca, Pinkal Patel and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 05, 2013

I cant say enough about how Michael Maresca made us feel comfortable, no pressure, never trying to push you into something or steer you in a direction you didnt want to go. Explained all the features in the More

by Kat Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal
Jan 09, 2013 -

DCH Wappingers Falls Toyota responded

Kat Bee: Thank YOU for this fantastic review. There's nothing more gratifying than having a satisfied customer who is appreciative of our efforts. It just doesn't get better than that! We're glad your time with us was enjoyable and informative and you know that Michael and the rest of our team are here for you if you have any questions in the future. We appreciate your business and hope you'd feel confident recommending us to friends and family. On behalf of Michael Maresca and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

December 31, 2012

We purchased a 2008 Yaris and decided to trade in the vehicle and purchase a 2012 RAV-4 and taking advantage of the 0% down for 60 months. Michael Vitolano and the supporting staff were incredibly "hass More

by mtoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2013 -

DCH Wappingers Falls Toyota responded

mtoyota: We appreciate this wonderful review. We're glad you found our Hassle-Free process to be pleasant and upfront. That's exactly what we were going for! It's gratifying to have the customer say "thank you" for providing a great experience...and we know that everyone deserves the same excellent customer service. So, thank YOU for publicly recognizing our hard work...and for being such a great customer to work with! On behalf of Michael Vitolano and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful RAV4- Lee Burns, General Manager

December 31, 2012

It was a pleasure working with Michael. He was knowledgeable, easy to work with, and aware of our needs as a buyer. Good Job!! Thanks! More

by lisamcewen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2013 -

DCH Wappingers Falls Toyota responded

lisamcewen: Thanks so much for providing this awesome review. Michael is one of the newer members of our team and it's great to see him receive some kudos for a job well done. It sounds like all the bases were covered: knowledgeable, easy to work with and aware of buyer's needs. We appreciate you taking the time to leave this review! On behalf of Michael Vitolano and all of us at DCH Wappingers Falls Toyota, enjoy that ride- Lee Burns, General Manager

December 30, 2012

In 2009 I purchased a Toyota Camry (my 3rd) from DCH Wappinger Falls. I was interested in trading that car in for a new Camry - the 60 month 0 percent interest was definitely an incentive. A few wee More

by Maureen Larkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2013 -

DCH Wappingers Falls Toyota responded

Maureen Larkin: Thank you so much for this terrific review! We love reading about our customer's experiences with our dealership...especially (of course) when it's as complimentary as yours. Your rendition of your time with Daniel is exactly what we would hope every one of our customers would repeat...and we strive to remain consistent with our excellent customer service. We appreciate you recommending us to others and we look forward to seeing your husband (and we'll hope you'll come along as well to say hello) in the future. On behalf of Daniel Coppola and the entire team at DCH Wappingers Falls Toyota, enjoy that beautiful new Camry- Lee Burns, General Manager

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