DCH Wappingers Falls Toyota

SAFETY RECALL The dealership took great care of me by fixing the recall item in less than a day. They provided a shuttle car to bring me to work and picked me up wh The dealership took great care of me by fixing the recall item in less than a day. They provided a shuttle car to bring me to work and picked me up when it was done. Dena Ramondo was very pleasant to deal with as well was the shuttle driver Joe ( he was the best ) . More

Disappointed The computer was down so had a 2 hour wait for simple routine service. I had some questions and had to be very persistent to get answers. I only got t The computer was down so had a 2 hour wait for simple routine service. I had some questions and had to be very persistent to get answers. I only got to talk to the receptionist and she was new. I did not get to talk to the service person at all. More

Easy Sales Deal Thank you for making this car purchase the best experience ever. Communication was clear, customer service was excellent, and I felt no pressure to ma Thank you for making this car purchase the best experience ever. Communication was clear, customer service was excellent, and I felt no pressure to make a purchase. The deal was in my court and I really appreciate that. More

We were treated well We felt very comfortable, and thought they were fair with us. No pressure either. Peter was a big help and very willing to please. Robert was very We felt very comfortable, and thought they were fair with us. No pressure either. Peter was a big help and very willing to please. Robert was very professional, but not pushy. More

Efficient and Helpful My experience was very good. The service rep was very helpful. He looked at a couple of issues I had in the car and he either fixed the problem or to My experience was very good. The service rep was very helpful. He looked at a couple of issues I had in the car and he either fixed the problem or told me what was wrong. He suggested that I needed tires but I purchased tires 20,000 miles ago which he had no record of so I told him I didn't need them. More

Service dept I have no complaints. Service was quick and everything I needed was done. They check things that I did not even mention. I would definitely use this s I have no complaints. Service was quick and everything I needed was done. They check things that I did not even mention. I would definitely use this service department for everything More

Just a NYS Inspection Brought in Tacoma for NYS Inspection. Drove truck into service and left keys with advisor. Was informed that it would take up to an hour and a half. Brought in Tacoma for NYS Inspection. Drove truck into service and left keys with advisor. Was informed that it would take up to an hour and a half. Took an hour and fifteen minutes. More

Reliable and friendly. Able to accomplish what they promise as far a service is expected. A pleasure to do business with the staff! Will keep coming back as needed. Able to accomplish what they promise as far a service is expected. A pleasure to do business with the staff! Will keep coming back as needed. More

Transmission service A simple transmission service on a Toyota could not be done correctly was left a quart short nearly cost me a lot of unnecessary and expensive repairs A simple transmission service on a Toyota could not be done correctly was left a quart short nearly cost me a lot of unnecessary and expensive repairs service was done on a Friday left ben Carlson a message on Monday morning and a week and a half later still waiting for a response or even an apology this isn't the first time I've had problems with the dealership but it will be the last time More

Wonderful First Car/First Lease Experience Had a great experiencing leasing a new 2018 Toyota Corolla SE at Toyota DCH. Mike N was very friendly and helful from the first day we stepped into th Had a great experiencing leasing a new 2018 Toyota Corolla SE at Toyota DCH. Mike N was very friendly and helful from the first day we stepped into the dealership inquiring about leases until the day we drive home our new Corolla. Couldn’t have asked for better! More