DCH Wappingers Falls Toyota - Service Center

great to work with . low stress, mike was a pleasure, walked though everything. also used my bank for loan low stress, mike was a pleasure, walked though everything. also used my bank for loan More

My service person was great. Very helpful and honest and available. I would trust her Very helpful and honest and available. I would trust her More

Prompt and stress free Timely and knowledgeable staff. Very polite and progressional. Understanding of my needs Very polite and progressional. Understanding of my needs More

Your service department is way to slow and expensive. Not going to come back for service Not going to come back for service More

I came in for a transmission flush and when I asked if it would take less than 2 hours, Thomas said "It would definitely take less than 2 hours". After two and a half hours, as I walked away he said "he wasn would take less than 2 hours, Thomas said "It would definitely take less than 2 hours". After two and a half hours, as I walked away he said "he wasn't sure what the mechanic was doing". I responded "isn't it your job to know what the mechanic is doing?". The service manager was unavailable and he gave me her card. When I got home I tried to call but got the voicemail. So I wrote an email to Blanc, and explain the whole situation. I have not heard back from her. But my feeling is that I wouldn't buy a new car from this dealer if this is how they would service my car. If you want the complete detail of the situation, ask Blanca or have somebody give me a call. Thank you. More

Everyone was very helpful and courteous. They explained what was wrong and fixed it fast They explained what was wrong and fixed it fast More

The dealership has been good. Two issues. 1, I set up an online appointment for a Sunday morning, to arrive and find out that the service department is closed on Sundays. 2, when Two issues. 1, I set up an online appointment for a Sunday morning, to arrive and find out that the service department is closed on Sundays. 2, when replacing my tire, I was told that my brakes, front and back were worn down to 4 mm. Considering I bought the vehicle 5 months ago, that means I was sold a vehicle with bad brakes. Other than that, the people have been helpful, and courteous. More

very efficient and friendly service Everyone was very friendly and they got my maintenance done in a efficient and effective manner friendly and they got my maintenance done in a efficient and effective manner More

Toyota gave me a report on the car I thought I would be there for about two hours they show me what was done I been with Toyota for many years the techniciansi always did the Job accurately thank you Toyot there for about two hours they show me what was done I been with Toyota for many years the techniciansi always did the Job accurately thank you Toyota More

It was fine and service quick Agent I worked with was good no complaints Thanks good no complaints Thanks More