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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,423 Reviews
Call Service Center (845) 288-1303

4,423 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 07, 2023

Great place. Very friendly I had purchased from there 10 years ago and went back nice team More

by ICORDERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 06, 2023

Judy was exceptional in every way! She makes car troubles enjoyable. I can’t say enough good things about her. Highly recommend going with Judy everytime More

by gieco35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Nov 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words for Judy.

November 06, 2023

Very easy to deal with. Made the whole experience very comfortable and no issues at all. Very friendly place. More

by mvi51
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari
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Nov 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful and you're pleased with everything.

November 05, 2023

Everyone in customer service is very polite and helpful with any concerns that you ha e More

by JOSEPHRAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 05, 2023

Very efficient, polite service. I liked that they sent me a video of the inspection & explained any concerns. More

by rere2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

November 03, 2023

Great would go here again for the service and prices were awesome top notch teams More

by Dgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 03, 2023

Has a very comfortable waiting area. Provided amenities are ample and much appreciated when waiting for repairs. Staff is friendly and accommodating. More

by JONBOGUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

November 03, 2023

I should not have to wait for 2 hours to get a oil change and inspection. Improvements is needed. More

by FAITHISFORSURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

November 02, 2023

Everyone was so helpful. Excellent service. Very pleased with my purchase and my salesman Kurt. More

by RIVERDALEELCT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt
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Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share the details about your car buying experience. We are so glad that Kurt was so helpful and you're pleased with everything.

November 02, 2023

They are very good and friendly. .I dont have to wait too much time.. Thank you More

by ALLFAYSAL852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith
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Nov 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience!

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