DCH Wappingers Falls Toyota - Service Center

Keith, Dennis, and Joseph W were absolutely amazing. They made me feel like family and helped me get my family car with everything I needed while keeping me in my price range. Great guys. They made me feel like family and helped me get my family car with everything I needed while keeping me in my price range. Great guys. More

Good a attention, fats, good car availability access to credit for any car you want credit for any car you want More

Tom Hacket has always been friendly and efficient. He has accommodated us wonderfully, often going above and beyond normal service. He has accommodated us wonderfully, often going above and beyond normal service. More

Everyone there is extremely friendly, competent and knowledgeable. The service department worked around my schedule and mad it easy for me to come in. knowledgeable. The service department worked around my schedule and mad it easy for me to come in. More

Took too long to just do a 5000 mile check up. Also no one came and every talk to me. I had to asked them what is Happening. He said it would be 5min. It became another 30 mins. Need to keep the c Also no one came and every talk to me. I had to asked them what is Happening. He said it would be 5min. It became another 30 mins. Need to keep the customer informed. More

great to work with . low stress, mike was a pleasure, walked though everything. also used my bank for loan low stress, mike was a pleasure, walked though everything. also used my bank for loan More

My service person was great. Very helpful and honest and available. I would trust her Very helpful and honest and available. I would trust her More

Prompt and stress free Timely and knowledgeable staff. Very polite and progressional. Understanding of my needs Very polite and progressional. Understanding of my needs More

I came in for a transmission flush and when I asked if it would take less than 2 hours, Thomas said "It would definitely take less than 2 hours". After two and a half hours, as I walked away he said "he wasn would take less than 2 hours, Thomas said "It would definitely take less than 2 hours". After two and a half hours, as I walked away he said "he wasn't sure what the mechanic was doing". I responded "isn't it your job to know what the mechanic is doing?". The service manager was unavailable and he gave me her card. When I got home I tried to call but got the voicemail. So I wrote an email to Blanc, and explain the whole situation. I have not heard back from her. But my feeling is that I wouldn't buy a new car from this dealer if this is how they would service my car. If you want the complete detail of the situation, ask Blanca or have somebody give me a call. Thank you. More

Everyone was very helpful and courteous. They explained what was wrong and fixed it fast They explained what was wrong and fixed it fast More