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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,341 Reviews
Call Service Center (845) 288-1303

4,341 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 02, 2023

Very nice. People were great. Took too long when we picked up car but all and all pleasant experience. More

by Margaret
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to share your experience with us, Margaret. We appreciate your feedback about your service experience and hope to see you during your next visit.

May 02, 2023

Too much waiting. Differing explanations for delays. Resets to expectations. No consistent story. Many runarounds. More

by rsmith3082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department. We appreciate your comments and we'll be sure to share them with our management team.

May 01, 2023

I like the service . Informed me how long I have to wait and cost . Explain everything More

by ZAWAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 29, 2023

Was serviced quickly, and staff was very helpful. Will be back for more repairs n More

by kingdomkey5362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 29, 2023

Wappingers Falls Toyota is a polite, courteous, helpful, honest, fair priced dealership. I recommend them. More

by gramps2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 29, 2023

Been a customer of DCH for 15 years as well as my wife. Always a great experience. Knowledgeable and excellent customer service More

by NICOLEHOCUTT
Recommend Dealer
Yes
Employees Worked With
Daryl and Zion
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Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 29, 2023

I thought they did a great job and would recommend them I was called to pick up my truck twenty minutes after my appointment time! More

by AMPRO4537
Recommend Dealer
Yes
Employees Worked With
Jason I think
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Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 29, 2023

Fair price, new tires, great customer service Comfortable waiting room, clean bathrooms I love you More

by mvg1@optonline.net
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 29, 2023

The service was faster than I expected. DCH is professional and efficient, as usual. Keep it up. More

by APPLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 28, 2023

Very positive. This was an easy visit. That's all I am submitting at this time. Mo need to elaborate More

by LUNALM1737
Recommend Dealer
Yes
Report | Print
Apr 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

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