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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,340 Reviews
Call Service Center (845) 288-1303

4,340 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 19, 2023

Judy was fantastic! She went above and beyond and my car was serviced in a timely manner. More

by DCSERVAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Gustavsson
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Apr 19, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 17, 2023

They are always professional, kind , and courteous. The facility is well organized, clean, and user-friendly. More

by ECUE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star rating and we will hope to see you again!

April 17, 2023

Service was done in timely manner staff was mannerly and knowledgeable about what needs to be done More

by Daina. Muller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 16, 2023

A very good experience. The service was amazing and I’m very glad I found this dealership. More

by Lozadel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star rating and we will hope to see you again!

April 15, 2023

I was greeted as soon as I walked in , and had a positive , pleasant experience throughout the whole process. More

by JIMMYBUCKETS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 15, 2023

Very friendly and helpful. Have good explanation of what needed to be done and why. More

by stephanieq54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 15, 2023

Excellent customer service. My concerns were professionally addressed. Highly recommended to anyone in the area. More

by Mrjfernandez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 14, 2023

Very professional people who truly care about your concerns and go above and beyond for their customers. More

by KENNYGARCIA
Recommend Dealer
Yes
Employees Worked With
Angel Mejia from Sales
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Apr 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 14, 2023

Very pleased with courtesy and quick service. Will return to that location when necessary; location convenient also. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Lisella, service dept.
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Apr 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review Tina.

April 14, 2023

Happy with everything except how long it takes to do an oil change, tire rotation and inspection. More

by JCANCELLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department. We appreciate your comments and we will share them with our team.

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