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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,340 Reviews

4,340 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 11, 2023

My service appointment was good. Got my car checked in and waited in the comfortable waiting room for my car. The service advisor told me it would take a couple hours and it did. Eas More

by burnsmoose
Recommend Dealer
Yes
Employees Worked With
Thomas Hacket
Apr 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 11, 2023

Prompt service along with friendly and courteous staff. They also did a great job with my vehicle. More

by abejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

April 10, 2023

It was a friendly atmosphere and I didn't feel rushed through the process. Angel was very informative More

by THOMACIOFFOLETTI22@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Angel! We are so glad that you enjoyed your recent visit and didn't feel rushed.

April 10, 2023

Quick, friendly and fast service! I had both of my kids with me and we’d were in and out! More

by Lyndsey S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 08, 2023

Vehicle seen on time and service completed within time frame provided by service representative. Representative took the time to understand my concerns. More

by MJPAND93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 08, 2023

Everyone was nice and friendly. Everything they explained went very smooth with installing the car hitch. I love my hybrid highlander. More

by Disneynut84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sanapli also is a 5 star. She helped us when Michael was not there.
Apr 08, 2023 -

Disneynut84 responded

Thank you all for making our purchase the best ever..

Apr 08, 2023 -

Disneynut84 responded

This is fine

Apr 08, 2023 -

Disneynut84 responded

Best place to purchase a vehicle.

Apr 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 08, 2023

The service advisor was terrific. Very knowledgeable. Tire rotation and oil change requested. i just have a feeling that my tires may mot have been rotated. Just a feeling based on ma More

by RICKYKOZAK
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K. Lisella
Apr 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 07, 2023

Friendly and polite staff. Text or phone call as a reminder of appointments greatly appreciate it. More

by ZAPPIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 07, 2023

Courteous and prompt service. Service was an oil change, tire rotation and New York State inspection. More

by Car78412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 07, 2023

Outstanding Customer service. Toyota always treats the Customer as #1. Matt was excellent.. very responsive. More

by Jingju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Matt! We are so glad that he was so helpful during your visit!

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