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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,395 Reviews
Call Service Center (845) 288-1303

4,395 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 02, 2023

Professional and willing to devote the time necessary to answer all questions and concerns. Courteous More

by MOKA3SONS@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Melissa
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May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your great 5-star rating. We really appreciate your feedback.

May 02, 2023

Efficient and professional service. I would like to see additional coupon opportunities for services. I appreciate the video update from the tech More

by JOSEPH.DIRUBBO
Recommend Dealer
Yes
Employees Worked With
Matt Rivera
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May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department. We appreciate your comments and we'll be sure to share them with our management team.

May 02, 2023

Mat is professional, honest and east to work with. I travel from southern Westchester county to have take care of my Camry. More

by LEARN1@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Mat Rivera
Report | Print
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Matt! We are so glad that he was so helpful during your visit!

May 02, 2023

Too much waiting. Differing explanations for delays. Resets to expectations. No consistent story. Many runarounds. More

by rsmith3082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department. We appreciate your comments and we'll be sure to share them with our management team.

May 02, 2023

Fast service! Took me in early! Since my appointment was a little later I was pleased they started my service before my scheduled time. More

by CHRISTINEALIVENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to share your experience with us. We appreciate your feedback about your service experience and hope to see you during your next visit.

May 02, 2023

They were extraordinary Patrick truly made this a great experience. There was no pressure and everything was smooth and timely. More

by LIGHLYRADIATED@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 02, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Patrick provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 01, 2023

I like the service . Informed me how long I have to wait and cost . Explain everything More

by ZAWAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 29, 2023

Been a customer of DCH for 15 years as well as my wife. Always a great experience. Knowledgeable and excellent customer service More

by NICOLEHOCUTT
Recommend Dealer
Yes
Employees Worked With
Daryl and Zion
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Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 29, 2023

Fair price, new tires, great customer service Comfortable waiting room, clean bathrooms I love you More

by mvg1@optonline.net
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 29, 2023

Was serviced quickly, and staff was very helpful. Will be back for more repairs n More

by kingdomkey5362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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