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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,389 Reviews

4,389 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 05, 2023

The representative Jason was really helpful. Friendly and professional. Good organized, and clean facility. Thanks. More

by attleseygr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

DCH Wappingers Falls Toyota responded

It's great to hear that Jason was very helpful, as well as friendly and professional. Thanks for sharing your very kind remarks for our team!

January 04, 2023

Very good service! People that work here at Wappingers falls Toyota are very professional and polite. I will recommend this location to my friends and family. More

by adonchenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! It's a pleasure to know our team could assist you and provide you with outstanding service.

January 04, 2023

Nail in tire, squeezed me in, awesome service, fantastic staff!, extremely fair price! Short wait! More

by Mcfiorisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service.

January 03, 2023

No issues. Friendly . This is annoying - having to use a minimum of 15 words. Unnecessary More

by tharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 03, 2023

I will never go anywhere else. Everyone was amazing at this dealership. 5 star for sure More

by Mschwartz655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your loyalty to our dealership and look forward to seeing you again soon!

January 03, 2023

The service department was excellent and very helpful thank you. And also they were very quick in the return of my vehicle. More

by GOLDRUSH525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 03, 2023

Reputable dealership. Bought our 2nd 4runner here—no markup on the price. Melissa Sinapi was terrific to work with. More

by GENTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
Jan 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 03, 2023

This is the 6th car I have purchased from DCH. We have been customers since 2004! Their service department and sales team are great! More

by rp42995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 01, 2023

We have been given superb service. Tom Hackett and Mike O’Hare are among the main reasons that we want to buy from DCH. More

by MIKEGILLIGAN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 31, 2022

Too much double talk. Lost our trust and our business. We won’t be back. More

by kam47
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

kam47 responded

why

Jan 04, 2023 -

DCH Wappingers Falls Toyota responded

Hello, I'm very sorry to hear we did not provide excellent service. In efforts to try to assist you, can I ask that you call so I may learn more of what had happened? thank you, Ben Carlson 845-399-5588

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