DCH Wappingers Falls Toyota - Service Center

I worked with Melissa and she was fantastic. She was attentive and always was in communication with me even after I drove away with my car. Best service! She was attentive and always was in communication with me even after I drove away with my car. Best service! More

The service was exceptional and the new video overview was helpful and informative for later viewing was helpful and informative for later viewing More

Jason is a quick and efficient service advisor, my vehicle is always finished before I anticipate vehicle is always finished before I anticipate More

Service reps friendly and professional. Like mechanic car inspection video. Waiting area comfortable. Convenient scheduling. Like mechanic car inspection video. Waiting area comfortable. Convenient scheduling. More

Friends, respectful and knowledgeable. I've always had an great experience. I'm notified every step of the way. I've always had an great experience. I'm notified every step of the way. More

Dan was great, understanding, not trying to tell the customer he needs a new transmission and a new spare tire etc.. Honest fair and helpful..Making going to dealer less stressful..Thank you DAVID V. customer he needs a new transmission and a new spare tire etc.. Honest fair and helpful..Making going to dealer less stressful..Thank you DAVID V. More

Excellent job once again, love the tech video and explanation. The professionalism of your service department sets you ahead of the rest. explanation. The professionalism of your service department sets you ahead of the rest. More

Very happy with the service and the service representatives always willing to help and explain all the services representatives always willing to help and explain all the services More

I had a appointment I had to wait over two weeks for. It took them over an hour and a half to give me a simple oil change. I watched it through the window. People were just standing around my truck in th It took them over an hour and a half to give me a simple oil change. I watched it through the window. People were just standing around my truck in the air nothing getting done. Then he drove my truck out and took it for a test drive came back. I asked him why he said to make sure nothing was leaking. Wow what a green mechanic working on my brand new $50,000 truck I wasn’t happy. More

Customer service was great. Staff is friendly and very knowledgeable. I highly recommend this service department. Staff is friendly and very knowledgeable. I highly recommend this service department. More