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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,375 Reviews

4,375 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 16, 2025

Shopping here was quick and easy, and our salesperson was friendly and knowledgeable. We’re pleased with the car. More

by Ejpgraham
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're so glad to hear that your shopping process was smooth and that you’re happy with your new car. If you ever need anything else, feel free to reach out. Enjoy the ride!

January 16, 2025

DCH Toyota service department is the best of any dealership we have ever dealt with . My wife and I have had the pleasure of having Judy Deems arrange our service and warranty needs many times over More

by Dave&JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Judy has consistently provided you with excellent service. We truly appreciate your loyalty and are always here to help with any of your service and warranty needs. Thank you for choosing DCH Toyota!

January 16, 2025

Service people are great. Set up everything for me. Lauren was especially helpful because I require rides back and forth More

by riacord1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad Lauren could assist you with your needs. We strive to make every service experience as convenient as possible. Let us know if you need anything else!

January 15, 2025

Very courteous and professional. Did an outstanding job informing me of my car. And very polite. More

by ELLENANDJIM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you had a courteous and professional experience. Providing clear communication and excellent service is our top priority. We appreciate your feedback!

January 14, 2025

Everyone was very generous. A quick process. Easy to just drive in and see an advisor. More

by Sfountain319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that everything went smoothly and that you found the process quick and easy. We strive to make every visit as seamless as possible, and it’s great to know that you felt well taken care of. We appreciate your feedback!

January 14, 2025

Lauren was very pleasant and helpful. Why must I write 15 words. I said enough. More

by Rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad Lauren was able to assist you. We appreciate your time and input!

January 13, 2025

Very friendly & helpful. Explained everything to me. Throughout the whole process communicated very well. Very happy with the service More

by LSOBERANO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had such a positive experience and that our team was able to provide clear communication throughout. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

January 12, 2025

Lauren was great. Super helpful and understanding that I was in a rush. She was kind, professional, and informative when I had questions. The mechanic that worked on More

by TRICIAAVENIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear that Lauren was able to help and make your visit a positive one. We’ll be sure to pass along your kind words to her and the team. If you ever need anything else, feel free to reach out!

January 12, 2025

Best environment when waiting for service. Also communication from mechanic to your mobile phone is a great idea More

by Bruce.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad you enjoyed the environment and the convenient communication from our mechanics. We strive to make every visit as comfortable and efficient as possible. We appreciate your support and look forward to serving you again!

January 11, 2025

Excellent service experience. The sales process was refreshing. This is the one dealership where I’ve felt everyone involved was transparent and honest about the deal. Knowledgabl More

by JPADEN504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a refreshing and transparent experience with us. Our team strives to provide honest and knowledgeable service, and we're so glad that stood out to you. We truly appreciate your feedback!

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