DCH Wappingers Falls Toyota - Service Center

Had a clutch warranty repair now I have power loss when shifting, it delays response. Acceleration of gas with a delay of vehicle movement. Have to slowly apply gas at every clutch shifting to let vehicle shifting, it delays response. Acceleration of gas with a delay of vehicle movement. Have to slowly apply gas at every clutch shifting to let vehicle catch up with speed movement of truck. Engine races but no wheel movement to the Acceleration given. Please get back to me. More

Efficient and professional. The video to show the work is a wonderful feature. All good. The video to show the work is a wonderful feature. All good. More

They listened to my concerns and followed up with me. What more could I ask What more could I ask More

The service dept at this dealership goes the extra to take care of their customers. take care of their customers. More

Extremely pleasant and efficient service advisors. Always easy to schedule appointments and time frame for waiting us accurate! Always easy to schedule appointments and time frame for waiting us accurate! More

Quick and easy. Waiting room is comfortable. Representatives were friendly and attentive. Solid and consistent communication. Waiting room is comfortable. Representatives were friendly and attentive. Solid and consistent communication. More

I like the video review of what’s going on with my car. . I feel that I am getting a clear picture of my car’s needs. . I feel that I am getting a clear picture of my car’s needs. More

Quite pleased with the procedure of sending a video of the vehicle during the service. It makes it much more for the customer to understand the work done and any recommended services. the vehicle during the service. It makes it much more for the customer to understand the work done and any recommended services. More

It appears the technician spent a lot of time trying to recreate the circumstance which prompted my problem, even though I told them it occurred only below freezing in precise circumstances. A waste of the recreate the circumstance which prompted my problem, even though I told them it occurred only below freezing in precise circumstances. A waste of their time and my money. So they never figured it out and presumably never ran a diagnostic on the message I told them I received. Only after a two-hour wait was I told I needed new brakes, which required another hour. The service person was very nice, but the service itself was lacking. I probably won't go back. It appears I can get better, faster service at my local automotive service center, which also saves me a 40 mile round trip and half a day waiting. On top of that, I've read that Toyota was a top donor to members of Congress who voted against certifying 2020 election results. Which means that, when I'm ready for a new car, it won't be a Toyota. If Toyota won't support democracy, I won't support Toyota. 'Nuff said. More

Completed oil change and tire rotation in a timely fashion had some coffee while I was waiting watching the television program. fashion had some coffee while I was waiting watching the television program. More