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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,341 Reviews

4,341 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 20, 2022

Really liked that they texted me while working on my car, just wish they would have answered when I texted back with a question. Otherwise all around good work. More

by MAHONEY9
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
Sep 23, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

September 20, 2022

Good stuff, very helpful, quick turnaround, lots of drinks in waiting room, three more words More

by Jasper Peregrine Burgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with great service.

September 20, 2022

It was a pleasure getting my car serviced at Toyota of Duchess. The staff is pleasant and very helpful! More

by SGLOSARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
Sep 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 20, 2022

They are accommodating and explain very clearly what is wrong with your car. The staff is friendly. More

by donnaleet521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 19, 2022

Location is clean. People are friendly, service was prompt and timely.. left my car very clean More

by BOB_BLANKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Sep 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

September 19, 2022

We've experienced 3 different Toyota dealers. DCH has pretty exceptional service. The staff were efficient, the premises were clean and welcoming. The coffee worked! (the other Toyota dealerships More

by bofield8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service. At our dealership customer satisfaction is our top priority and we're happy to have met that mark!

September 19, 2022

Service was fast staff was polite and friendly waiting room was clean and comfortable I would rather come there for service even oil changes because I trust that it is done correctly More

by debjc61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy you had such a great experience at our dealership!

September 17, 2022

The dealership is good as gets the timing was right I say good job 👏thanks again 👍 More

by mmtmjc@OPT ONLINE
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

September 17, 2022

The dealership was great the service is great JASON Service advisor and Dave church the mechanics great it’s a pleasure doing business with you guys hopefully we can continue in the near future thank y More

by MHOHLFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Jason and Dave! We're so happy they could assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again soon!

September 17, 2022

Excellent 100% special shout out Matt and Sandy professional courtesy knowledgeable respectful the best A+ More

by rammstein11004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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