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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,367 Reviews

4,367 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 31, 2022

WillContinue the survey have to bring the truck back they were not able to pinpoint the problem will bring the truck back later today Monday, January 31 or February 1 hopefully they’ll be able to resolve the More

by JD725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 28, 2022

It was what I expected from the service - a simple oil change and that was all. More

by PERUVIANUS
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 27, 2022

Excellent service, identified issue and outlined the fix and pricing. Drop off and pick was seemless More

by BASINGH30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa, Alexis Dominick
Jan 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

January 26, 2022

Great service with reasonable wait time. Knowledgeable, professional, and very courteous staff. Would highly recommend to others More

by aramppen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the outstanding five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future!

January 24, 2022

Always organized and service is quick. They need to have a shuttle on weekends though. More

by patrick.brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 24, 2022

Very friendly and efficient. They’re great about keeping the customer informed during the whole process! More

by emuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Alexis Dominick
Jan 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 21, 2022

Knowledgeable saleswoman, very pleasant and helpful, great new car, process of leasing was seamless and easy. More

by aldo29543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 20, 2022

Very kind and helpful. Did a full inspection and fixed not only the problem I’d brought the car in for but a few others as well. More

by Miat602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your most recent experience with us!

January 20, 2022

DCH Wappingers Falls Toyota got my oil changed and recommended a couple of services for the next service appointment. It was only a short wait time at the dealership. No complaints. More

by burnsmoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience and we look forward to seeing you again soon!

January 18, 2022

I was greeted upon my arrival by very friendly tech. There was a service advisor specialist immediately available that reviewed the service work needed. I waited in the waiting room where everyone wor More

by hmy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Jan 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! It sounds like you had such a great experience at our dealership and we look forward to working with you again soon!

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