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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,383 Reviews

4,383 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 19, 2021

Top Notch Service!The entire process from scheduling to Top Notch Service! The entire process from scheduling to service is effortless and the Toyota Team is exceptionally courteous and professional! More

by Nickhock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to working with you again in the future.

October 19, 2021

Clean, well maintained, need more benches outside so the time passes quicker, fast processing upon arrival More

by MSTYP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 18, 2021

Excellent. Everyone helpful and attentive. We were happy with the short time the service lasted. More

by gleason2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Alicia Verven
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 18, 2021

The service point person did an excellent job this time. A huge improvement over previous visits More

by ereberhardt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Oct 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 18, 2021

Is all good; I’m very happy with the service very responsible : I see new faces. Don’t forget your costumer service skills. More

by fernandolopez223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Oct 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 18, 2021

The service was fast, efficient, and easy. We were able to get in and out without impact to the rest of the day’s schedule. More

by emalie.lasko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Zuluaga
Oct 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 18, 2021

Since 12 years ago, is our best family dealer. We renting, buying and getting excellent service... More

by BLUEALEX26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Juan Padilla, Wilfrin Quezada, Mike Giordano
Oct 19, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and loyalty to our dealership and look forward to working with you again in the future!

Oct 20, 2021 -

BLUEALEX26 responded

Thank you DCH Wappingers Falls Toyota staff.

October 16, 2021

They were very accommodating, even with appointments being booked 2+ weeks out. They were able to help us in good time and get us back on the road (we were mid trip when the car started acting up, and i More

by michaelp.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Michael, thank you for taking the time to provide such great feedback! It sounds like you had a great experience working with our team and they were able to provide you with excellent service. We look forward to working with you again in the future!

October 15, 2021

Had an initial issue with scheduling but one of the supervisors, Patel, called and straightened things out. The service writer was professional and efficient in getting my car in for service. In all it More

by lawrexc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Mike Giordano
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Patel could assist you and provide you with great service.

October 15, 2021

Very nice and Attentive to my appointment. Brought to my attention that I needed my car inspected and they did it for me I appreciate them bring it it up while I was there More

by Avelazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Mike Giordano, Michael Cimorelli, Alexis Dominick
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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