Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,449 Reviews

4,449 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
October 18, 2021

Is all good; I’m very happy with the service very responsible : I see new faces. Don’t forget your costumer service skills. More

by fernandolopez223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Oct 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 18, 2021

The service was fast, efficient, and easy. We were able to get in and out without impact to the rest of the day’s schedule. More

by emalie.lasko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Zuluaga
Oct 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 18, 2021

Since 12 years ago, is our best family dealer. We renting, buying and getting excellent service... More

by BLUEALEX26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Juan Padilla, Wilfrin Quezada, Mike Giordano
Oct 19, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and loyalty to our dealership and look forward to working with you again in the future!

Oct 20, 2021 -

BLUEALEX26 responded

Thank you DCH Wappingers Falls Toyota staff.

October 16, 2021

They were very accommodating, even with appointments being booked 2+ weeks out. They were able to help us in good time and get us back on the road (we were mid trip when the car started acting up, and i More

by michaelp.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Michael, thank you for taking the time to provide such great feedback! It sounds like you had a great experience working with our team and they were able to provide you with excellent service. We look forward to working with you again in the future!

October 15, 2021

Had an initial issue with scheduling but one of the supervisors, Patel, called and straightened things out. The service writer was professional and efficient in getting my car in for service. In all it More

by lawrexc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Mike Giordano
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Patel could assist you and provide you with great service.

October 15, 2021

Very nice and Attentive to my appointment. Brought to my attention that I needed my car inspected and they did it for me I appreciate them bring it it up while I was there More

by Avelazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Mike Giordano, Michael Cimorelli, Alexis Dominick
Oct 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 14, 2021

My last service appointment was an unpleasant experience. Even though I had an appointment, I waited 3 hours for an oil change and tire rotation. More

by fatri78
Recommend Dealer
No
Employees Worked With
Alexis Dominick
Oct 15, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 13, 2021

Great job done by DDH Wappinger Falls Toyota I am extremely satisfied with the work 👍 More

by RMEHTA141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein
Oct 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 13, 2021

Dealership is always friendly and courteous. The staff are knowledgeable and explain everything in english not in automotive terminology. Thank you DCH for keeping my motor running time and time again More

by sb576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Oct 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to seeing you again soon.

October 13, 2021

Prompt service and as promised. Evin is professional and thorough. Always get great service at DCH. More

by Trainfan74@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Mike Giordano
Oct 14, 2021 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide such great feedback! It's a pleasure to know Evin could assist you and provide you with excellent service.

...
242
...