DCH Wappingers Falls Toyota - Service Center

They are always very professional.They always update me as to what is going on and always give me a reasonable time frame as to how long it will take. as to what is going on and always give me a reasonable time frame as to how long it will take. More

Easy to set up appointment for required mtn. All service reps freindly & made sure my needs were being met. Discussed needs and gave accurate estimates. Very helpful getting transportation from dealer to ho reps freindly & made sure my needs were being met. Discussed needs and gave accurate estimates. Very helpful getting transportation from dealer to home and back. Completed work order in just a few hours which was great. Would recommend this dealership to anyone. Alexsis was my service rep - she was fantastic. More

Joseph was excellent Communication , Minimal wait and Great customer service overall, This is why i keep coming back. Service center is always clean and staff is always Is alwayscourteous and attentive Great customer service overall, This is why i keep coming back. Service center is always clean and staff is always Is alwayscourteous and attentive More

As usual Evin was excellent.....very friendly and efficient.....I trust his judgement and coming from the Bronx that says a lot.....please don't lose this fellow efficient.....I trust his judgement and coming from the Bronx that says a lot.....please don't lose this fellow More

Really appreciate the prompt courteous knowledgeable staff. My car was taken right at the appointment time and was brought back exactly when I was told it was going to be. staff. My car was taken right at the appointment time and was brought back exactly when I was told it was going to be. More

While at Toyota getting car serviced service department is always friendly and courteous, asking if have any questions regarding work that has to be done is always friendly and courteous, asking if have any questions regarding work that has to be done More

Staff friendly and helpful. Service was fast and they checked the recall on my RAV4. I did feel the air cabin filter replacement was pricey and it should not have been more than $40.00. I’m still unde checked the recall on my RAV4. I did feel the air cabin filter replacement was pricey and it should not have been more than $40.00. I’m still under the warranty and I realize it’s normal wear and tear but I thought it was overpriced. Next time I’ll change the cabin filter myself. More

Prices went up tremendously.. it would have been nice to grandfather in your old customers or post signage.. I drive a toyota to save money, needless to say I will never be coming back. grandfather in your old customers or post signage.. I drive a toyota to save money, needless to say I will never be coming back. More

My contact Michael was knowledgeable and friendly. He listened to me and took good care of my car in a timely manner. I especially liked that the car service was back. Ashley was polite and seemed to enj listened to me and took good care of my car in a timely manner. I especially liked that the car service was back. Ashley was polite and seemed to enjoy her driving. More

Communication was poor. Wait time was long. Not convinced I really needed the extra work on my car they suggested. Cost was higher than expected. I really needed the extra work on my car they suggested. Cost was higher than expected. More