DCH Wappingers Falls Toyota - Service Center

The service to my Tacoma 2001 was prompt and professional. I'm very happy with the results - expensive but very good. My old pick-up feels like new now. professional. I'm very happy with the results - expensive but very good. My old pick-up feels like new now. More

Did not performe the job my car was there for 5 hours did not doing the tires rotation and alignment also they not make any call to let me know poor service. not doing the tires rotation and alignment also they not make any call to let me know poor service. More

Service Advisor Giordano was very helpful.I appreciate Service Advisor Giordano was very helpful. I appreciate that they accommodated our request for contactless dropoff and next day pickup, which is cruc Service Advisor Giordano was very helpful. I appreciate that they accommodated our request for contactless dropoff and next day pickup, which is crucial in the current Covid era. The lady who initially setup my appointment was very helpful in this. The other lady who answered my call upon dropoff was not helpful, she wanted me to go inside the building although it was not needed. Otherwise, it would’ve been 5 stars. More

Great dealership to work with. Michael Newsham is a tremendous sales associate. He really knows how to treat people, answers all your questions, and you know you can trust him. Every sales associate sh tremendous sales associate. He really knows how to treat people, answers all your questions, and you know you can trust him. Every sales associate should be like Michael. He will definitely keep us coming back to DCH Toyota in Wappingers Falls for ma y years to come More

on April 15 2021 I brought my car for a service because my service light was on .The sale representative told me all I needed was my tires rotate so I said ok anyway went I pickup the car the I notice the my service light was on .The sale representative told me all I needed was my tires rotate so I said ok anyway went I pickup the car the I notice the light was still on .It's not big deal ,but I wish they would they would rest it More

DCH Service dept and it’s advisor Mike Giordano met and exceeded all expectations of excellence. The service was a friendly, professional, and time efficient experience. exceeded all expectations of excellence. The service was a friendly, professional, and time efficient experience. More

Very pleased with the customer service. I was able to wait for my car to be inspected and get my tires rotated. The waiting room is clean and safe. wait for my car to be inspected and get my tires rotated. The waiting room is clean and safe. More

Better than expected, Thanks What more can I say, everyone was friendly and cordial ta ta ta ta ta ta ta ta ta ta ta everyone was friendly and cordial ta ta ta ta ta ta ta ta ta ta ta More

Brought in vehicle for 2nd check engine and check AWD system light within just over a week...almost had to wait a while but the GM came out and hooked us up with a loaner, one that we were told we would system light within just over a week...almost had to wait a while but the GM came out and hooked us up with a loaner, one that we were told we would get over the phone but that changed when we got there...fixed an issue with the car and had it back the next day...only thing was just wish they didn’t adjust my steering wheel, threw out the plastic wrap they used on the driver seat and took out the dirty paper floor mat, but overall not terrible More

I was told that my car was given an thorough inspection but two weeks later I had to come in because my serpentine belt had a tear in it that they did not catch. Very friendly but makes me nervous. but two weeks later I had to come in because my serpentine belt had a tear in it that they did not catch. Very friendly but makes me nervous. More