Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
3,822 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,822 Reviews of DCH Wappingers Falls Toyota - Service Center
Sort by
February 12, 2019
20k service Been going to Wappinger Falls Toyota for 20 years and never had a problem, Had 20k service on Rav 4, staff is very professional and courteous. Been going to Wappinger Falls Toyota for 20 years and never had a problem, Had 20k service on Rav 4, staff is very professional and courteous. More
by EDBARRACK
Verified CustomerEmployees Worked With
Michael Cimorelli
Helpful February 12, 2019
Great place for car service The service center is very efficient. They take great care of the vehicle and their work is top quality. I would recommend them to other people. The service center is very efficient. They take great care of the vehicle and their work is top quality. I would recommend them to other people. More
by NUDOH2
Employees Worked With
Allison Croshier
February 11, 2019
Efficient, curteous and helpful. Allison was very courteous and helpful, while obviously busy. She taught me a few things about my Venza that addressed some of my concerns. My cars se Allison was very courteous and helpful, while obviously busy. She taught me a few things about my Venza that addressed some of my concerns. My cars service was completed efficiently, shorter than the estimated time. Allison is a very good asset for this dealership. More
by RGT913
Employees Worked With
Allison Croshier
February 11, 2019
friendly staff and quick service the service appointment was quick and the staff were friendly and courteous. They have an amazing waiting area - thank you and see you in another 5 the service appointment was quick and the staff were friendly and courteous. They have an amazing waiting area - thank you and see you in another 5,000 miles :) More
by ALICE
February 11, 2019
Routine service Allison was very friendly and helpful and answered all my questions. She reviewed my service record and advised me what to have done at this service c Allison was very friendly and helpful and answered all my questions. She reviewed my service record and advised me what to have done at this service call and the next. Since I made an appointment for a "waiter" service, I felt that the service took longer than I expected, but was satisfied. More
by docalang
Employees Worked With
Allison Croshier
February 08, 2019
Delivered as promised Had both vehicles front breaks repaired from 2 miles to renewed.The customer service communication kept me informed. I found the beak pad replacement Had both vehicles front breaks repaired from 2 miles to renewed.The customer service communication kept me informed. I found the beak pad replacement at around 400.00 to be somewhat expensive for the one hour of maintenance time. More
by MJREYNOLDSRAP
Employees Worked With
February 08, 2019
2018 Land Cruiser The staff associated with the servicing of my 2018 Land Cruiser was very accommodating, courteous and professional...from scheduling the appointment w The staff associated with the servicing of my 2018 Land Cruiser was very accommodating, courteous and professional...from scheduling the appointment with Melissa who was able to identify and send me a smile over the telephone, the warm welcome, professionalism and small talk with Mike, the warm "Hi, how are?' greeting from Allison to the hand-shake from Pinkal. I feel confident in having the staff at DCH Wappinger Fall service my vehicle. More
by mreid959
February 08, 2019
Service Great service they now how to listen. Great work on my Mazda.Will recomend this dealer to all my friends and family. Toyota let's go places. Great service they now how to listen. Great work on my Mazda.Will recomend this dealer to all my friends and family. Toyota let's go places. More
by japadilla2016
February 08, 2019
Friendly staff I enjoy dealing with DCC TOYOTA, very friendly staff. The discount I get on repairs help me out when I need to get work done on my car. The multipoint I enjoy dealing with DCC TOYOTA, very friendly staff. The discount I get on repairs help me out when I need to get work done on my car. The multipoint inspection help me decide how to prioritize the work I need to be done on my car. More
by limurdoc
Employees Worked With
Evin Calderon
February 07, 2019
Great Service! I purchased my car at DCH, and have used their service center from day 1. They are wonderful to their customers! I met with Kathleen Crosbie when I I purchased my car at DCH, and have used their service center from day 1. They are wonderful to their customers! I met with Kathleen Crosbie when I was in yesterday for my service, and from start to finish Kathleen was wonderful, professional and went above and beyond - a true asset to DCH!! More
by LCOSH
Employees Worked With
Kathleen Crosbie
