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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,410 Reviews

4,410 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 04, 2020

Evin was great as usual. He did the best he could during the situation I was having with my truck. Unfortunately the problem I experienced was not able to be duplicated. More

by johnbortle
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Feb 05, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We are happy to hear that Evin went above and beyond to make your experience with us a great one.

February 03, 2020

Dealership worth looking at I had a problem with Toyota corporate over a major engine component failing at 70 k miles Toyota wouldn’t stand behind their product ,but the dealersh More

by maincoursebk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to give us your feedback! We are happy to hear that you had a great experience at our dealership.

February 03, 2020

The prices are way too high. Failure to prioritize the problem with my car delayed the major repairs to my engine. Michael Giordano was good More

by MILLIEMUSOKE
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to give us your feedback. We are sorry your visit was not our usual five-star experience. If you have any questions regarding your visit, please contact us directly at (845) 206-0521

February 03, 2020

Always professional and the service is prompt. The wait isn't long and it's very comfortable while you wait there is a television with comfortable seating as well as refreshments. More

by dwhaley75
Recommend Dealer
Yes
Employees Worked With
Peter Raymond, Wilfrin Quezada
Feb 04, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the amazing feedback! We are happy to hear that you had a great experience with us thanks to our team.

February 03, 2020

Have always been satisfied with their professional service. Having loaner cars provided is a huge benefit especially when repairs may take longer than a day More

by rothban.inc
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the amazing feedback! We are happy to hear that you had a great experience with us thanks to our team.

February 03, 2020

Excellent. Love the fact that the wait time is short, since tune is valuable to me. friendly environment and coffee and bagels is Great too. More

by MARISAS128
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the amazing feedback! We are happy to hear that you had a great experience with us thanks to our team.

February 02, 2020

Professional: I am pleased with the courtesy and professional services shown by the dealer's staff. It is relatively easy to make an appointment for services More

by Upstate NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Allison Croshier, Alicia Verven
Feb 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide us with your wonderful feedback! We are happy to hear that you had a great experience with us thanks to our team.

February 02, 2020

Very annoyed I have brought my car in 4 times for my brakes and have paid to have them all replaced and since the 1st time the squeak when I brake. I am so frustrated that this problem has still not bee More

by kbirrittella
Recommend Dealer
No
Employees Worked With
Kathleen Crosbie, Allison Croshier, Mike Giordano
Feb 07, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to give us your feedback. We are sorry your visit was not our usual five-star experience. If you have any questions regarding your visit, please contact us directly at (845) 206-0521

February 01, 2020

Service department was right on top of everything I needed. Keep me updated on what was happening. I would recommend everyone I know who has a Toyota to use DCH. More

by kaz68
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Feb 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We are happy to hear that you had a great experience with us thanks to our amazing team.

January 31, 2020

very pleased Service dept is efficient, everyone is friendly and makes dropping your car off for service quick and painless. They are always done quickly and car More

by nigi2034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure who I dealt with it was a few different people all very professional
Jan 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the amazing review! We are happy to hear that you had a great experience with us thanks to our amazing team.

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