DCH Wappingers Falls Toyota - Service Center

Excellent service always. I love my service and I love my technician. They're the best! I travel quite a distance to this Toyota dealer because the people are so special to me I love my service and I love my technician. They're the best! I travel quite a distance to this Toyota dealer because the people are so special to me. More

Service The people I encountered were very friendly & helpful. The service was done in an excellent time span. And the waiting area was nice and clean. The people I encountered were very friendly & helpful. The service was done in an excellent time span. And the waiting area was nice and clean. More

Professional Service was easy friendly and professional fast painless boring but eventful look forward to the next one. Courteous staff efficient and bend over ba Service was easy friendly and professional fast painless boring but eventful look forward to the next one. Courteous staff efficient and bend over backwards to appease custumer More

Quick Thorough Friendly & Efficient Bought my 2017 Tundra from DCH.My salesperson was Melissa Sinapi it was the time she took with me and the extensive test drive she brought me on that Bought my 2017 Tundra from DCH.My salesperson was Melissa Sinapi it was the time she took with me and the extensive test drive she brought me on that sold me on the truck even with her knowing that I was looking at other brand trucks she still took the time to work with me her professionalism it what made the sale if your looking for no pressure in buying she is your salesperson. Thanks Jeff More

Tacoma frame replacement 2009 Truck failed dealer frame rust inspection, and had several recalls due. Work was done on schedule, and the tech was very helpful explaining wha 2009 Truck failed dealer frame rust inspection, and had several recalls due. Work was done on schedule, and the tech was very helpful explaining what was replaced . Unfortunately the recall replacement seat belt retractors are defective - broke before i left the facility. These are on order and i have yet to get a firm date for replacement. More

Excellent service department and Sales department Service The service department is well organized & responsive . Problem was resolved to my satisfaction would recommend 100% to others . Manageme Service The service department is well organized & responsive . Problem was resolved to my satisfaction would recommend 100% to others . Management PINKAL PATEL deserves the highest praise for always going the extra mile for his customers . More

Long wait. Errors on billing. I have long appreciated that convenience of servicing my Toyota at the dealer, but a couple of trips this year, particularly my recent visit, left me I have long appreciated that convenience of servicing my Toyota at the dealer, but a couple of trips this year, particularly my recent visit, left me questioning whether this is the best choice for service. My appointment was 9:30am. The car was dropped off and by 3pm I still hadn't heard from them. I called then and at 3:30pm, both times reaching a machine. When I got a call back just before 4pm, I was told my car was just then being taken in to be looked at. The reasoning was that there were over 100 cars serviced that day. I find out later that though I had an appointment, thinking this was the optimal way to ensure timing, walk-ins were given priority. How is that right? At any rate, I recommend with reservation. Also, make sure to check the billing. At the end of the day, I also almost got overcharged. I will say when there and in front of a service rep, I felt treated well. More

Service is always excellent.. Tecs are friendly and knowledgeable. My problems are always addressed and I feel confident when I leave that my concern has been addressed it will no Tecs are friendly and knowledgeable. My problems are always addressed and I feel confident when I leave that my concern has been addressed it will no longer be a problem. . More

1st service 2018 RAV4 great service,everyone was polite and courteous!!! Teemel Baran-Persa was very helpful and courteous!!! Great experience as usual!!! I would highly great service,everyone was polite and courteous!!! Teemel Baran-Persa was very helpful and courteous!!! Great experience as usual!!! I would highly recommend this dealership for sales and service,totally hassle free!! More

Wonderful Kathleen was so incredible. She was extremely fast and efficient. I couldn't have asked for better service considering that it was on the weekend. Kathleen was so incredible. She was extremely fast and efficient. I couldn't have asked for better service considering that it was on the weekend. More