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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,339 Reviews

4,339 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 25, 2018

Routine Maintenance Folks are friendly and courteous. The car was ready in a timely manner. Waiting room refreshments were appreciated. Car is running well and we appr More

by john.latino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jun 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words and great rating, John. We are so glad you stopped by!

June 25, 2018

Warranty Service Mr. Giordano was friendly and helpful from the beginning of my appointment through the completion. Couldn't have been nicer.. Oil change and tire rota More

by dgdwn47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jun 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We are glad we were able to make your experience quick and easy. Please come back again soon!

June 24, 2018

INSPECTION Our inspection only took an hour and we were most satisfied when it was "on the house." That was a pleasant first. See you in 3,000mi. for a checkup. More

by PAMELABECKER910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Never got his name!
Jun 28, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate the great feedback, Pamela. Thanks for taking the time to leave a comment, and we will be happy to see you again in 3,000 miles!

June 23, 2018

Great and friendly service The service I received was great and Dena was extremely accommodating. I did not have a scheduled appointment and I did not have to wait long before m More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about your service experience with Dena. It’s great to hear that you were treated to a quick and easy visit!

June 22, 2018

Quick and efficient I appreciate how well I was dealt with. Waiting room was comfortable. The information about my need for alignment was helpful. Thank you very much. More

by EONMAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review. It’s great to hear that you were pleased with your experience!

June 22, 2018

Excellent experiance Allison is an excellent person to deal with I highly recommend her I also recommend the technician Dave for his excellent work and your very friendly More

by chchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Dena Ramondo, Alicia Verven
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

It’s always great to read about such a positive customer experience. Thank you for the review!

June 22, 2018

Best service Always provide best and quick service Waiting time is reasonable Service area is neat and clean Service members are friendly specially alicia I More

by IBTIHAJTARIQ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Verven
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

We are so glad that you had a positive experience! Thank you for the fantastic review!

June 22, 2018

Brought my new Highlander in for 5000 service My new Highlander was purchased in Florida but the people at DCH treated me like I bought it there. All of the people were very nice, efficient and to More

by ESCHLUSSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your recommendation. We truly appreciate your kind words and 5-stars!

June 22, 2018

Quick and Friendly Service was great, fast... Waiting area was clean... Told me the truck had a recall and that was taken care of with no problems...Thanks More

by JOHN.F.HUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review, John! We’re glad to have made your recall service smooth and easy!

June 22, 2018

Friendly, Attentive Staff was friendly and knowledgeable, One year service was performed and we were called when the car was ready. Any questions were anxered quickly and More

by Jim Nurre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Jim, thank you so much for your kind words and great description of your experience. We hope you come back to see us.

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