Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,381 Reviews

4,381 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
June 05, 2018

Friendly and on top of every detail Best experience I've ever had at a large service center, friendly , fun and helpful. Everyone had a way of making me feel like I was the most importan More

by marcele521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jun 07, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review, Marcele! We're happy to hear that our service department took such great care of you during your visit!

June 04, 2018

Nice a.m. morning If one has to sit and wait for one's car...this is the place to go. And the people there are very nice, and friendly also very helpful. More

by SCGZJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review!

June 04, 2018

Great service The service dept worked hard to identify and explain issues with my car, and options available to me. The mechanic physically showed me issue with br More

by MICHAELJALLGAIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie, Mike Giordano
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Michael, thank you for the wonderful review! We're happy to hear you had a great service visit!

June 04, 2018

Service I was here gor a service to my RA4 2016. Everything came out very smooth. Good service and good personel. I deffinately reconmend this place. More

by CASHORA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Basso
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We truly appreciate your recommendation!

June 04, 2018

Excellent, quick service We had put off having service done on recalls received on my Corolla. Was given an appointment very quickly. We did not have to wait when we arrived a More

by MARYR8838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena romando, Jennifer Korwatch
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Mary, thank you for the excellent review!

June 02, 2018

EASY PEEZY. Easy to get an appointment. Friendly professional staff & great results. We've bought 1 Highlander and 3 Ravs from DCH Toyota. Always a pleasure to do More

by KARENVILLANOVA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review, Karen! We're glad to have your business!

June 02, 2018

excellent The service and efficiency is one of the things I like about Toyota. The waiting room is comfortable. Coffee, tea is available along with a snack. More

by marshajsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer, Mike Giordano
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review, Marsha! We are so glad you enjoyed our facilities!

June 01, 2018

The whole team at DCH Toyota Wappingers Falls New York is th You will never have a better buying experience nor will you have a better service team they are the best in the business for everything More

by MARK.DALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Zimmerman mechanic the best there is, Pinkal Patel, Robert Schaeffer, Naeem Randall, Peter Raymond
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Mark, thank you for the excellent review!

June 01, 2018

I was jerked around for days by many employees.. I gave this Toyota another chance.. I called Friday,Saturday,Sunday and Monday and was assured I’d get a call back?? 5 days later o spoke to Allison a More

by gmb2113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison is a huge asset to your company.. If it wasent for her I would have done my services else where.., Allison Croshier
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! While I am truly sorry to read about the communication issues in the past, I am so glad Allison was able to help you. If I can be of any more assistance, please don’t hesitate to contact me at 845-296-4200. I can also be reached by email at lburns@dchusa.com. We hope to work with you again in the future. Sincerely, Lee Burns, General Manager

May 31, 2018

Great service! Kathleen Crosbie Was very professional, cordial and communicated extremely well. Since my only contact was with her and the cashier who, by the way, More

by CHUCK.CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 01, 2018 -

DCH Wappingers Falls Toyota responded

Chuck, thank you for the 5-stars! We're happy to hear Kathleen gave you great service during your visit.

...
391
...