DCH Wappingers Falls Toyota - Service Center

Wonderful service appointment !! Called ahead for service that included previously recommended items. Service price quotes for the work to be performed were itemized on my March 20 Called ahead for service that included previously recommended items. Service price quotes for the work to be performed were itemized on my March 2018 service summary. I liked the detailed description of the repairs to be done for the May 2018 service. Best of all the price for the actual work was lower than the quote. More

Kathy Crosbie Ms Crosbie was extremely courteous, helpful and understanding which led to a pleasant experience despite the problems with my car. I highly recommend Ms Crosbie was extremely courteous, helpful and understanding which led to a pleasant experience despite the problems with my car. I highly recommend her for your needs. More

30,000. service Greeted immediately,knowledgeable staff, good experience. I don't feel I need to have twenty five additional words to submit this review of my trip to Greeted immediately,knowledgeable staff, good experience. I don't feel I need to have twenty five additional words to submit this review of my trip to have my Rav4 serviced More

Outstanding and very professional service Work was done in a very timely manner with minimum waiting time. Very pleasant waiting room facility with TV and comfortable chairs. Clean rest room Work was done in a very timely manner with minimum waiting time. Very pleasant waiting room facility with TV and comfortable chairs. Clean rest rooms. More

Broken window The front window or my Highlander was not working. It had slipped off the track and was staying open.I was completely satisfied with the repair of my The front window or my Highlander was not working. It had slipped off the track and was staying open.I was completely satisfied with the repair of my window. More

professional efficiency I was responsible and arrived on time. They took my car in immediately. I was sitting at a service rep desk within minutes of arriving. Coffee and bag I was responsible and arrived on time. They took my car in immediately. I was sitting at a service rep desk within minutes of arriving. Coffee and bagels were provided for my convenience which I appreciated at 7:45 am. The chairs in the waiting area were very comfortable. I was told the service would take 45 minutes. Exactly 45 minutes later the service rep came to get me. He went over again the work that had been done. The whole experience was handled professionally and efficiently. More

Replace door handle The drivers door handle on my Rav4 was a bit loose. We took it in for service and was completely satisfied with the replacement of the handle. The drivers door handle on my Rav4 was a bit loose. We took it in for service and was completely satisfied with the replacement of the handle. More

tire rotation Every time I have come in for service all personnel I've dealt with have been courteous and knowledgeable. The service waiting area comfortable and c Every time I have come in for service all personnel I've dealt with have been courteous and knowledgeable. The service waiting area comfortable and clean. More

wheel bearing replacement Very fast, professional, and skilled. Evin was extremely helpful and very knowledgeable about my truck. His team was able to diagnose and repair my Very fast, professional, and skilled. Evin was extremely helpful and very knowledgeable about my truck. His team was able to diagnose and repair my truck before I needed it for work the next day. Couldn't have had a better experience. Evin clearly makes the customer his top priority. Cost was straightforward and as expected. More

Great Experience-Frame Replacement-Tacoma The Service Department including Sammy, Dena, and Kathleen, went over and above to make sure that the recall work was completed expeditiously and made The Service Department including Sammy, Dena, and Kathleen, went over and above to make sure that the recall work was completed expeditiously and made sure that I had a loaner vehicle while the vehicle was being worked on. I especially want to thank Sammy from the Service Dept. who took the time to speak with me about the required work and made sure that all was taken care of. He went over and above to assist me in getting the work done. Based on my experience the service center is extremely courteous and consumer oriented. I was extremely satisfied. Great Job All!. . More