DCH Wappingers Falls Toyota - Service Center

I had a non working antenna when I purchased my 2010 Honda Fit. Angel put me in touch with Keith at the service center where he arranged for the antenna to be inspected. It was determined that the ante Honda Fit. Angel put me in touch with Keith at the service center where he arranged for the antenna to be inspected. It was determined that the antenna needed to be replaced which occurred free of charge. I am very happy driving my Fit while listening to my favorite music stations Thanks again to Angel and Keith for all their help in this matter. More

We bought a used car on August 1, 2024, before the end of the month, the air conditioner stopped working. The dealership fixed the problem completely, hastle free. the month, the air conditioner stopped working. The dealership fixed the problem completely, hastle free. More

My gas light comes on when there are 4 gallons left in the tank. They said it was my fault for not resetting the MPG every time I pumped gas, even though that doesn’t seem like that could possibly account the tank. They said it was my fault for not resetting the MPG every time I pumped gas, even though that doesn’t seem like that could possibly account for a full 4 gallons. They did not reset the MPG for me because “we don’t know how without the manual, and your manual was still shrinkwrapped”. More

Judy in service was totally helpful and Sammy the service tech did a great job, sent me a comprehensive video of my car, a quote and both explained everything thoroughly. Saned also offered a fair and gener tech did a great job, sent me a comprehensive video of my car, a quote and both explained everything thoroughly. Saned also offered a fair and generous appraisal. Wappingers Falls Toyota is reliable and does a great job. More

I did not use the service center, just purchased a car I asked them for new key fobs for my car because they did not work when I got home and they said no because I bought a used car When I opened the fob asked them for new key fobs for my car because they did not work when I got home and they said no because I bought a used car When I opened the fob to replace the battery the part that held the battery just fell apart. They should replace the key fobs since it is part of the car when I purchased it and I think this poor business. More

I love this dealer. People are always very friendly and welcoming. When i go for my oil change staff always very helpful. People are always very friendly and welcoming. When i go for my oil change staff always very helpful. More

You have to call a month in advance to get an appointment. Even if I want to get regular maintenance, I have to call at least 30 days in advance. Work quality is amazing, but GETTING a reasonable appointment. Even if I want to get regular maintenance, I have to call at least 30 days in advance. Work quality is amazing, but GETTING a reasonable appointment date is ridiculous! More

They were very help full and there were no extra cost added at the end everything was transparent. Also love the videos of my car showing parts wear. added at the end everything was transparent. Also love the videos of my car showing parts wear. More

Responsive, respectful, helpful service department. Eager to help sales force. My service appointment was on time and done quickly. Eager to help sales force. My service appointment was on time and done quickly. More

The whole situation start to finish is honestly never great. I never leave thinking wow I am so happy to have gotten my car here. The guys who tag the cars, do the minimum, Judy is lovely so I will give great. I never leave thinking wow I am so happy to have gotten my car here. The guys who tag the cars, do the minimum, Judy is lovely so I will give that much, but I’ve brought my car in twice for the same problem and they can see that the lights come on but since they can’t replicate it, nothing is done and no solutions offered. It seems more like a factory of pushing vehicles out, than caring about the customer and the customers safety. More