Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,406 Reviews
Today: 7:30 AM - 6:00 PM Open Now
View All Hours

4,406 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
August 15, 2024

The dealership went out of their way to accommodate me even though the car was not purchased there More

by Merrymacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad to hear that we could accommodate you, even though the car wasn’t purchased here. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else, don’t hesitate to reach out!

August 15, 2024

Tom did everything right . He is the only guy I want to del with for service.He is a credit to your company! More

by MSMAC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We’re delighted to hear that Tom provided exceptional service and that he’s become your go-to person for service. We’re proud to have him on our team and appreciate your kind words!

August 15, 2024

Tom and Antonio took great care of my car. I will always go to DCH for my car concerns. More

by GPDV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Fiorenza
Aug 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re thrilled to hear that Tom and Antonio took such good care of your car. We look forward to continuing to serve you at DCH for all your car needs!

August 13, 2024

Brought my 2024 toyota Rav 4 Hybrid in for a 5000 mile service and also asked for a engine oil change and filter. This vehicle calls for 0-16 motor oil as per the owners manual and the engine compartment. More

by N.A
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

More
August 10, 2024

I received excellent service and was in and out in a very appropriate time. That was good. More

by skypilot767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that you received excellent service and that the process was efficient. If you need anything else or have more questions, feel free to reach out. We appreciate your support!

August 09, 2024

Was very happy with speed of maintenance visit and meeting the time I needed to pick up my vehicle! More

by hockeyman9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Aug 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that your maintenance visit was swift and that we were able to meet your timing needs. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again!

August 07, 2024

The service department at the dealership is clean and professional, but the cost of maintenance is astronomical. More

by MET1774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laren
Aug 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're pleased to hear you found our service department clean and professional. We understand that maintenance costs can be a concern, and we're committed to providing value and transparency. If you have any questions about specific charges or need further assistance, please feel free to reach out.

More
August 07, 2024

Always a great experience when I go get my car serviced at Toyota! Quick and efficient More

by joslynnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren F
Aug 08, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for the feedback! We're glad to hear you always have a great experience with our service team. 🚗👍

August 06, 2024

Very professional staff, top to bottom. There was a vet Ray clean environment and facilities. More

by ENDSLEYACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear you found our staff professional and our facilities clean. Your positive feedback is greatly appreciated!

August 06, 2024

Went for oil change in and out in timely manner . Pleasant waiting area very clean More

by terrijohnson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the feedback! We’re pleased to hear that your oil change was quick and that you enjoyed our clean and pleasant waiting area. We look forward to serving you again!

...
49
...