DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,406 Reviews of DCH Wappingers Falls Toyota - Service Center
The dealership went out of their way to accommodate me even though the car was not purchased there even though the car was not purchased there More
Tom did everything right . He is the only guy I want to del with for service.He is a credit to your company! He is the only guy I want to del with for service.He is a credit to your company! More
Tom and Antonio took great care of my car. I will always go to DCH for my car concerns. I will always go to DCH for my car concerns. More
Brought my 2024 toyota Rav 4 Hybrid in for a 5000 mile service and also asked for a engine oil change and filter. This vehicle calls for 0-16 motor oil as per the owners manual and the engine compartment. service and also asked for a engine oil change and filter. This vehicle calls for 0-16 motor oil as per the owners manual and the engine compartment. After I got my car back and came home I went over the receipt. It stated the car was a Highlander and the oil was replaced with 0-20 weight oil. I called the service department but all service personnel was busy and couldn't take my call so I drove back to the dealership. Explained my concern, the service person was very nice and said she had made an error on the model. She also said 0-20 weight oil can be used in place of 0-16. I told her the manual and toyota on the internet states that 0-20 can be used in place of 0-16 only if 0-16 is not available, and if it is used it should be replaced as soon as possible with 0-16 weight. She told me the oil will be changed and the correct oil put in. As this is a fairly new vehicle with approx 5800 miles on it and being a hybrid vehicle I wanted the correct oil put in especially since I bought the vehicle it's not a lease. However the mistakes were corrected in a timely manner. I'm sure a toyota dealership that sells Rav 4 Hybrids has the correct oil for it. More
I received excellent service and was in and out in a very appropriate time. That was good. appropriate time. That was good. More
Very professional staff, top to bottom. There was a vet Ray clean environment and facilities. There was a vet Ray clean environment and facilities. More
Went for oil change in and out in timely manner . Pleasant waiting area very clean Pleasant waiting area very clean More