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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,346 Reviews
Call Service Center (845) 288-1303

4,347 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 24, 2024

I wish they had tea or snacks. But everything else went well although I waited a bit longer that I was initially told. More

by JOANNAWNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren S.
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May 25, 2024 -

DCH Wappingers Falls Toyota responded

While the lack of tea or snacks was unfortunate, it's good to hear that your overall experience went well despite some extra wait time. We appreciate your feedback.

May 24, 2024

We had a positive experience working with Joe DeGroot, our salesman. He was knowledgeable, genial, and a good communicator. More

by WMSGRInnELL
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

DCH Wappingers Falls Toyota responded

Joe DeGroot clearly made a great impression with his knowledgeable, friendly, and communicative approach. It's wonderful to hear your experience working with him was positive. Salespeople like Joe who prioritize expertise and strong customer rapport make all the difference.

May 23, 2024

I bought four Toyota corollas here at dch Wappingers. The cars are great, sales reps great and service dept is great. More

by MISSJENI18.DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and for choosing DCH Wappingers! We're thrilled to hear that you’ve had great experiences with our cars, sales reps, and service department. We appreciate your continued support and look forward to serving you again in the future!

May 22, 2024

Very prompt intake, service and checkout and Lauren is a pleasure to deal with. All in all, an above board service experience. More

by Robin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're pleased to hear that you had a prompt and pleasant experience, and that Lauren was a pleasure to deal with. We're committed to providing above-board service every time.

May 22, 2024

The staff were attentive, friendly and efficient. I was told the service would require 1 1/2 hours and it was completed in a little over 1 hour. More

by JACKIEAPPELDORN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman in service department - sorry - I forgot her name. Very accommodating, though.
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that our staff was attentive, friendly, and efficient. It's great to know that we were able to complete your service even faster than expected. We appreciate your kind words!

May 21, 2024

Prompt Service with Extensive communication and Helpful Friendly Staff! On Time and Through with Everything More

by MACKEY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you received prompt service and found our communication extensive and our staff helpful and friendly. If you need any further assistance, don't hesitate to reach out. We're here to help! 😊🚗

May 21, 2024

This dealership did a great job working with me while I was living overseas and purchasing a car for my return to the USA. They picked me up from the train station when I arrived, and they made the process More

by JEFFS109
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad we could assist you with your car purchase while you were overseas and make your return to the USA smooth. It's great to hear our team could meet you at the train station and offer a quick and accommodating process. We appreciate your recommendation!

May 20, 2024

Presented Toyotas’ special offer in a manner that made such sense. Courteous attentive in his manner. A nice guy! More

by BARDINIRPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that the special offer was presented clearly and that you found the service courteous and attentive. It's great to know you had a positive experience with our team. We appreciate your feedback!

May 20, 2024

Went for safety inspection. That is free for lifetime of vehicle. So that was a nice surprise. More

by JAMES.JENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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May 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad to hear that you were pleasantly surprised by our free lifetime safety inspection service. If you need any further assistance or have any questions, feel free to reach out. We're here to help! 🚗😊

May 19, 2024

Great service all around. Everyone is helpful and most of all welcoming.. the service is amazing. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're delighted to hear that you found our service helpful and welcoming. Providing amazing service is our priority, and we're glad we met your expectations. We look forward to serving you again!

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