DCH Wappingers Falls Toyota - Service Center

The best service I’ve ever experienced with a car. It was punctually expedited by an extremely professional crew. The waiting area was comfortable with coffee and water & I was updated via text, the It was punctually expedited by an extremely professional crew. The waiting area was comfortable with coffee and water & I was updated via text, they sent a video to my phone with the service that was preformed. A+++++ More

Why do you schedule everyone for 9:00 a. m.? And then when my vehicle is done 2 hours later, there is no line up of vehicles to be worked on? m.? And then when my vehicle is done 2 hours later, there is no line up of vehicles to be worked on? More

Very pleasant atmosphere as you are received special accolades to Lauren Fusaro for excellent service accolades to Lauren Fusaro for excellent service More

Easy to locate. Plenty of parking. Building well labeled where to go to service advisor . Waiting area was comfortable and had nice showroom. Plenty of parking. Building well labeled where to go to service advisor . Waiting area was comfortable and had nice showroom. More

We had both our Toyota's serviced in May. We dropped cars off the night before.The 2021 was finished a head of schedule.The 2017 was there took longer than the time I was told it would be don We dropped cars off the night before.The 2021 was finished a head of schedule.The 2017 was there took longer than the time I was told it would be done. More

It was a streamlined process with comfortable waiting room and helpful reps, the only drawback is it took almost 3 hours to complete. room and helpful reps, the only drawback is it took almost 3 hours to complete. More

I had an appointment for a tire rotation & asked about a piece in my trunk that moved & was sharp if it could be fixed. It took 2.5 hrs & I was given an estimate of over $930.00 to order a new piece to fix piece in my trunk that moved & was sharp if it could be fixed. It took 2.5 hrs & I was given an estimate of over $930.00 to order a new piece to fix the trunk. This is inside the trunk & nothing I did caused the rubber to come off & expose sharp metal. I asked for a call to the svs dept to discuss as this price is outrageous. I called later that day & was told they would get back to me. Now 2 days later & I’ve not gotten a call. Not happy with this treatment. More

When they want your money they can't be more helpful but once they have it they don't know you once they have it they don't know you More

I bring my Prius here for service regularly. They are outrous, honest and. dependable. Also, generally, they are pretty quick with tire changes, oil changes, etc... I recommend them. They are outrous, honest and. dependable. Also, generally, they are pretty quick with tire changes, oil changes, etc... I recommend them. More

Very professional and courteous. Also do not push unneeded things on you. I am quite comfortable that I am getting quality care. Also do not push unneeded things on you. I am quite comfortable that I am getting quality care. More