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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
3,857 Reviews

3,857 Reviews of DCH Wappingers Falls Toyota - Service Center

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July 01, 2023

It was very easy to get an appointment that fit my schedule. Thomas was very professional and timely. More

by Groh.kathryn
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Jul 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Thomas.

June 30, 2023

You guys and gals are the best. Toyota is the best car manufacturer out there. The end More

by lwood2481
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 30, 2023

Tom was great to work with. He was very helpful and knowledgeable with all my questions about my service visit. More

by Jeff146
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 30, 2023

Very well run dealership , had just good experiences with them , and hope to have many more . More

by Tdkeen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mathew maffuchi
Jun 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

June 30, 2023

The service department manager blanco was very unprofessional. Toyota’s warranty service is even worse! More

by Stanley D.
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
blanco simpson, Kristopher
Jul 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

June 30, 2023

Th sign in was effortless. Christopher checked in with me to explain why it was taking so long. He will call me when the missing part is available. I was very satisfied with th More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher……..
Jul 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words for Christopher.

June 30, 2023

The full detail (inside and out) was excellent. Car was showroom ready. While surprised that brake was needed at 27000 miles assume the work was done just as well. The only negative I have is th More

by dmitchell22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to help with your needs and thanks for sharing your comments.

June 29, 2023

Routine visit, service provided promptly and with courtesy. Nothing negative to say; will continue to have my RAV4 Prime serviced there. More

by wallgrom72
Workmanship
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 28, 2023

In our journey to find are are replacement 4Runner be returned to DCH Toyota where the staff was once again very pleasant to work with More

by BOWHUNTER825
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Are salesperson angel was very knowledgeable and pleasant to work with I would give him definitely a five-star rating
Jun 29, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 28, 2023

No hassle's. In and out with my oil change. I will be returning to this dealership. More

by rtwef9
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Jun 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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