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Dana Ford Lincoln

Staten Island, NY

4.6
7,104 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,104 reviews

September 15, 2023

I was told a price by the sales person and then the finance processor put in extra fees saying I needed to pay those. I didn’t just want to go back to sales person and make it a scene. But it was bad t More

by kaisershamiul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Busacca
Sep 21, 2023 -

Dana Ford Lincoln responded

I'm sorry to read about your experience. We aim for transparency in all our transactions and it's concerning that you felt this was not the case during yours. Please know we take feedback like this seriously and would appreciate the opportunity to address any concerns directly with you. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

September 14, 2023

Friendly staff really good car in good condition I recommend this dealer if you are looking something really good More

by erickserrano388
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Dana Ford Lincoln responded

Hey Erick, we're glad to know you found our staff friendly and the car in good condition at Dana Ford. Thanks for choosing and recommending us! We'll see you next time. Have a great day!

September 14, 2023

I have one month old ford f-150 that broke down, no big deal. It’s been 10 days and counting in service at Dana. First 9 days was just sitting in the parking lot. Seems very wrong!!! More

by norbert4
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Castera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to learn about the delay in servicing your vehicle. This is certainly not our standard and we apologize for any inconvenience this has caused you. I'd like to look into this matter further so please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Sep 15, 2023 -

norbert4 responded

Yes, if you can look into the issue it would be much appreciated. I tried calling but I was told you might not be available. Thank you Norbert

September 14, 2023

Customer focused, responsive, fair, and honest dealer. The world needs more business like Dana Ford! More

by PrimeTime
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with us at Dana Ford! We strive for fairness and honesty in all our dealings. Thanks for the kind words, we appreciate it!

September 13, 2023

I didn't expect to get a car that same day but the numbers made sense to me and I took it. More

by eg1734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

September 13, 2023

Everything very well done the young man handeling my purchase did a great job thank you More

by rpennucci
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

September 13, 2023

Awesome, Jorge was an amazing salesman. Very patient answering all of my questions as we visited on FaceTime. I live near the Dallas Texas area, that’s why Jorge’s patients convinced me i More

by gcharles1973
Recommend Dealer
Yes
Employees Worked With
Jorge Cornet
Sep 13, 2023 -

Dana Ford Lincoln responded

Hey Greg, it's great to know about your incredible purchase experience with Jorge at Dana Ford! Thank you for choosing and recommending us! We'll see you next time. Enjoy your new truck!

September 13, 2023

Very helpful and fast. Thomas made the process very quick and easy for my trade in and my purchase! More

by peter.rassias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Locher, Thomas Busacca
Sep 14, 2023 -

Dana Ford Lincoln responded

Hey Peter, thank you for the positive review! We're pleased that Thomas provided you with a great purchase experience during your visit. We'll see you next time at Dana Ford! Safe travels!

September 13, 2023

A great experience n well taken care of thru the whole time of buying my car More

by Joeygolfballs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rupert Eveleigh
Sep 14, 2023 -

Dana Ford Lincoln responded

Hey Joey, thank you for sharing your great car-buying experience with our team at Dana Ford! We'll see you next time! Have a great day!

September 13, 2023

Rupert at Dana Ford was so helpful and accommodating! Everyone at Dana Ford was professional and I would recommend Dana in your search for a new vehicle! More

by lizann68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rupert Eveleigh
Sep 14, 2023 -

Dana Ford Lincoln responded

We're glad to know that Rupert and our team provided you with a helpful and professional experience at Dana Ford. Thanks for recommending us! We'll see you next time. Have a great ride!

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