Back

Dana Ford Lincoln

Staten Island, NY

4.6
7,083 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
Contact Dealership

266 West Service Rd.

Staten Island, NY

10314

Directions

By Type

Showing 7,083 reviews

August 24, 2023

Sales rep was un-informed on the details of my vehicle and that questions that I had. The SUV I leased has a scratch on the right hand side rear door and he never responded to my message about this. Altho More

by jennaacierno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony, finance department
Aug 25, 2023 -

Dana Ford Lincoln responded

Thank you for the review. I'm disappointed to hear that your recent experience wasn't up to our usual standards and will make sure this feedback gets addressed with the appropriate members of our team. I hope you'll consider giving us the opportunity to regain your confidence in the future. Thanks again and please don't hesitate to reach out directly if you'd like to speak with us further. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

August 24, 2023

To cookie cutter. Quantity over quality. Make the sale at all costs and move on. Wouldn’t recommend. More

by NYPDPEPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear we didn't leave you with a better impression and encourage you to contact me directly if there are any outstanding questions or concerns that we can address for you. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

August 24, 2023

Our salesperson Jason was wonderful before, during and after the sale. I would always recommend him and Dana Ford More

by lori.quezze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Dana Ford Lincoln responded

Hey Lori, thank you for the positive review! We're delighted to hear that Jason was able to provide you with a great experience at Dana Ford. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new ride!

August 24, 2023

Excellent dealership phenomenal service would recommend to anybody. A very courteous and professional. And absolute godsend. More

by BOBBYFRMNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Iwulski, Arianna Keegan, John Lomando
Aug 24, 2023 -

Dana Ford Lincoln responded

Hey Bobby, thank you for the 5-star rating! We're happy to know you had a phenomenal service experience at Dana Ford. We appreciate your recommendation and see you again! Have a great ride!

August 23, 2023

Brought in my vehicle for a re-call. My vehicle had to stay a couple of days while being serviced. While my vehicle was there for a couple if days as explained, I myself was in and out o More

by Ed
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Dana Ford Lincoln responded

Hey Ed, we're happy to hear that our team at Dana Ford made your recall service experience smooth and efficient. We appreciate your feedback and see you again! Have a great ride!

August 23, 2023

Still waiting to here about my car it’s going on3 weeks and have not received one call from them i how my car is doing More

by jimmy51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Langilotti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Iwulski
Aug 24, 2023 -

Dana Ford Lincoln responded

Jimmy, I'm sorry to learn about the lack of communication regarding your car. We understand how important updates are and we apologize for any inconvenience this has caused you. Please reach out directly so we can provide an update on your vehicle's status as soon as possible. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Aug 26, 2023 -

jimmy51 responded

tried calling yesterday they stated you were in meeting gave my number to operator and you never called back

August 22, 2023

Very caring good serve get the job done not long wait toget my car serviced.good deal ship. More

by rale1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barbaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, John Locher, John Lomando
Aug 22, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're happy to provide a caring and efficient service experience with our team at Dana Ford. We'll see you next time! Have a great ride!

August 22, 2023

After opting to buy out I had appt to come i waited hour and half hour iuntil I complained to mgmt business with ford for 50 yrs never going back More

by Rrbmech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Balint
Aug 24, 2023 -

Dana Ford Lincoln responded

I'm sorry to read about your recent experience. We strive for efficient and professional service, so it's disappointing to see we've missed the mark here. I understand how frustrating this must be, especially as a long-time customer. Please reach out directly so we can discuss this further and work towards making things right with you. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

Aug 24, 2023 -

Rrbmech responded

We Have been doing business with Ford for 45+ years, not only cars but also business vans. Our salesperson Zach Baliant was courteous and attentive to our needs. Our decision was to buy out what we have because I wasn't in awe of the new vehicles or the prices. The day of our appointment to pay for the vehicle in full was very disappointing . We waited 1.5 hours and was seen after I asked for a manager and main office information , I felt we were ignored because of the buyout and not a new vehicle purchase. No-one could give me a name or info to voice my complaint. John the manager was called and he apologized and we were taken care of right away after the damage was done. We have our own business and we take pride in all our customers needs. This dealership is only interested in sales. It was truly their mistake to have placed no value in our loyalty to Ford .

August 21, 2023

Very professional and understanding Steve went out of his way to make the purchase of my car right for my husband and I. It turned out I i had a concern, Steven is in the process of making it right wit More

by halavanja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Awen Almatarneh
Aug 22, 2023 -

Dana Ford Lincoln responded

We're delighted to hear that Steve and Owen went above and beyond to ensure your satisfaction with the car purchase at Dana Ford. Thanks for sharing this positive experience! Enjoy your new ride!

August 20, 2023

Dana ford is the best place, comfortable dealer nice people on staten island NY R 440 More

by JUANDIEREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Dana Ford Lincoln responded

Hey Juan, we appreciate your positive feedback and shoutout to our team at Dana Ford! We hope to serve you again in the future. Safe travels!

...
138
...