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Dana Ford Lincoln

Staten Island, NY

4.6
7,124 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,124 reviews

February 05, 2023

In at 9:15 am out by 1:30, with a new car. They were very willing to work with us on an agreeable price and made the paperwork simple! This is why i am a very satisfied Ford customer (for at More

by Maria.t.Monahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Torres
Feb 07, 2023 -

Dana Ford Lincoln responded

Thank you for the wonderful review, Maria! We appreciate you trusting the Dana Ford team with your business and look forward to working with you again next time. Until then, take care and enjoy your new vehicle!

February 05, 2023

After waiting three months for service I waited two plus weeks for my recall to be corrected. Cost me over $2,000 in fees to rent a van! Dealers do not carry parts to correct a recall. It takes ford nearly More

by nolimitcontracting
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Romer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Dana Ford Lincoln responded

Hello - thank you for sharing your recent experience. Due to supply chain issues, we were unable to receive the necessary parts in a timely fashion. We appreciate you as a customer and invite you to reach out if you wish to discuss this further. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

February 05, 2023

Excellent service experience. The manager Doug is a great person to deal with made my experience very easy and simple. More

by louis16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Dana Ford Lincoln responded

Thank you for the kind review! Doug & the team appreciate your support and look forward to seeing you again next time here at Dana Ford!

February 05, 2023

Great service and met all my needs. I'd go back in a heart beat. More

by fdivirgilio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Dana Ford Lincoln responded

Thanks for giving us the opportunity to serve you! We look forward to seeing you again next time here at Dana Ford!

February 05, 2023

The staff was excellent from start to finish. John-Manager , Ryan-Sales , Shawn- Finance. Would recommend Dana to family and friends as I have in the past. More

by robbrady2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Dana Ford Lincoln responded

We appreciate your kind review for John, Ryan, and Shawn! We look forward to assisting you again with future purchases! Thank you! - Dana Ford

February 05, 2023

This is my 3rd car I leased from Dana. This was also the fastest I ever got in and out!!! Under an Hour!!!! From the moment I walked in I was laughing!!! One sale rep ask me for my reason More

by BIGNUNZ1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal was my salesman I believe he is only there a few months
Feb 07, 2023 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're glad Sal & the crew could make your most recent visit an efficient one and we hope you enjoy the new vehicle. Take care and please don't hesitate to reach out the next time we can be of service!

February 02, 2023

Excellent experience and was fast and easy. Salesman Nick Squeo was great to work with! More

by dsadallah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Nicholas Squeo
Feb 03, 2023 -

Dana Ford Lincoln responded

Thank you for the excellent review! We're glad Nick could make your experience with us an efficient one and hope to see you again next time here at Dana Ford. Take care!

February 01, 2023

Dana Ford technicians held my for 10 days. I continuously asked for updates and had no way to get in contact with anyone because they don't return calls corporate also gotten involved and coul More

by erikf1784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ching Poon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe manager of service
Feb 01, 2023 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

February 01, 2023

Not aware of who Steve is Our salesman, Bobby, was amazing He took his time helping us, we didn’t feel rushed He was able to answer all our questions Also polite and very easy to talk with More

by TG10164
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ferdinando
Feb 03, 2023 -

Dana Ford Lincoln responded

Thank you for the wonderful review! We're so glad you had a great experience with Bobby and we hope you won't hesitate to reach out if our Dana Ford team can be of service again in the future. Take care!

January 31, 2023

Everytime I go there customer service is always awesome, never had a bad experience there. More

by laady1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brieann Driscoll
Feb 01, 2023 -

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! We're grateful for your continued support and look forward to your next visit!

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