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Dana Ford Lincoln

Staten Island, NY

4.6
7,133 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,133 reviews

March 27, 2025

Ryan Mahon is the man! He was able to get me into the car I wanted while remaining professional and courteous. Frank, Shawn, and Ryan are gentlemen when it comes to selling More

by Kurtnesimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Ryan, Frank, and Shawn made your car-buying experience smooth and hassle-free at Dana Ford. Thank you for sharing such positive feedback! Enjoy your new ride!

March 26, 2025

Professional and very courteous Explained a problem with camera and was right on the money More

by PATM371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Dana Ford Lincoln responded

So happy to hear that! Thanks for the amazing review! - Dana Ford

March 26, 2025

They are very kind and respectful They are very kind and respectful They speak my language and that's very good More

by AREYESH921
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Romer
Mar 27, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford made you feel comfortable and respected. Thank you for sharing your experience with us!

March 26, 2025

Mary Graffeo is amazing! She was so patient, kind, knowledgeable, and helpful. I will be her customer for life! More

by laurieguinta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Graffeo
Mar 27, 2025 -

Dana Ford Lincoln responded

Laurie, we're delighted to hear that Mary provided such exceptional service at Dana Ford! Thank you for sharing your experience, and we look forward to serving you again in the future.

March 24, 2025

Provided a loaner car, which was very convenient. Followed up with a call to check on service. More

by geeteepc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ching always checks on me. Even wished me a happy birthday.
Mar 25, 2025 -

Dana Ford Lincoln responded

We're so glad to hear it! Thank you for rating us five stars! – Dana Ford

March 24, 2025

Poor service, kept my car for weeks to come to replace a headliner and the dash panel since the car had a severe water damage which has not been addressed while they had the car in the showroom for almost a More

by PlayTime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddy Vega
Mar 24, 2025 -

Dana Ford Lincoln responded

This feedback is quite concerning to receive. We strive for thorough and careful service, so it's disappointing to hear about the issues with your vehicle's repairs. We'd like the opportunity to address this situation directly and make things right. Please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 24, 2025

Great environment Great staff Great sales team Great stock Great service department Good coffee See you again More

by abe2390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Dana Ford Lincoln responded

We're delighted to hear you enjoyed your experience at Dana Ford! It's fantastic that our team and amenities made a positive impression. We look forward to welcoming you back soon!

March 23, 2025

Stephen was our salesperson. Couldn’t have made the experience a better experience. Initially I was greeted by a very aggressive salesperson. His was question was” are you ready More

by jecohen351
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen
Mar 25, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Stephen provided a pressure-free and informative experience at Dana Ford. It's great to know he made such a positive impression, leading you back for your lease. Enjoy the new ride!

March 23, 2025

truck was perfect very professional experience with nico great dealership to deal with will tell people More

by scott292
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Nico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Dana Ford Lincoln responded

Thank you for the fantastic feedback! We're delighted to hear that Nico and our team at Dana Ford provided a professional experience. Enjoy your new truck, and we appreciate any recommendations!

March 23, 2025

Two months not fixed the problem . feel bad never again buy the Lincoln bad severs More

by elin6999
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Dana Ford Lincoln responded

Elin, We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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