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Dana Ford Lincoln

Staten Island, NY

4.6
7,032 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,033 reviews

June 16, 2022

Shawn was awesome! He was super busy but managed to assist me quickly. Loving my car :) More

by erinbtaylor
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Theresa McMahon
Jun 17, 2022 -

Dana Ford Lincoln responded

Thank you for the 5-star review. We appreciate you sharing the positive feedback! - Dana Ford

June 16, 2022

Poor follow up, car was held for two rental wasn't offered. The service team never provided final paperwork on services provided. More

by rjrnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Jun 21, 2022 -

rjrnet responded

Poor follow up never received documentation on services rendered as requested.

June 16, 2022

They were quick and easy. I could have waited but decided to go to the gym instead More

by laurenrodas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Williamson
Jun 17, 2022 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We hope you have a great day! - Dana Ford

June 16, 2022

Valet car service was excellent. The car was delivered to my home timely. The repair was done the same day and my car was returned by the same day in the afternoon. More

by fpadad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Dana Ford Lincoln responded

Thank you for the five stars! We hope to see you back here at Dana Ford for all of your future auto needs.

June 15, 2022

The entire staff at Dana Ford has always been very pleasant and professional! The quality workmanship from the mechanics is top notch! I highly recommend Dana Ford! More

by rose_carioti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brieann Driscoll, Theresa McMahon
Jun 16, 2022 -

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are thankful to have you as a customer!

June 15, 2022

An excellent service. You repaired even more of what I thought it was wrong in my car. More

by cssancheza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Gonzalez, Anthony Garrick
Jun 16, 2022 -

Dana Ford Lincoln responded

Thank you for rating Dana Ford five stars! We're happy to hear we've earned your business!

June 15, 2022

On time, courteous and quick turn-around. Felix was polite and took care of everything in a professional manneer. More

by Dino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Gonzalez
Jun 15, 2022 -

Dana Ford Lincoln responded

Thank you for the five stars, Dino! We are happy to hear that Felix could help you during your stay with us and we hope to see you back at Dana Ford for all of your future automotive needs.

June 15, 2022

I’ll summarize this review with the fact that our purchase ended much better than it began & Dana Ford eventually came through for us. Specifically due to how this deal ended, I’ll exclude any frustr More

by JMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Tommy" - ended up delivering our car, he was great., Brieann Driscoll, Jorge Cornet
Jun 15, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review! We appreciate you giving Mike the opportunity to set everything straight and we'll be sure to let him know how much you appreciate his dedicated service. Thanks for choosing Dana Ford and please don't hesitate to reach out if there's anything else we can do for you!

June 15, 2022

Seller was very patient after looking at a multiple number of cars. Was looking for just the right one More

by gary.orourke731
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Dana Ford Lincoln responded

Thank you for the review, Gary! We're so glad our team had the opportunity to assist you in your vehicle search and we hope to see you again next time. Take care! - The Dana Ford Team

June 15, 2022

I do get excellent service on the phone, in showroom and if I get stuck I highly recommend. Great staff also More

by pat440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names. Everyone I dealt with was excellent
Jun 16, 2022 -

Dana Ford Lincoln responded

We're glad to hear it, Pat! Thank you for coming to Dana Ford!

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