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Dana Ford Lincoln

Staten Island, NY

4.6
7,130 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,130 reviews

June 21, 2022

I was able to get an appointment on the day I needed it and the service was great! More

by courtney.chavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Felix Gonzalez, Jorge Cornet
Jun 22, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars, Courtney! We hope to be of service to you again! - Dana Ford

June 21, 2022

We were kept informed on what was needed for the car. Everyone was freindly.,nuce More

by meltbrandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Jun 22, 2022 -

Dana Ford Lincoln responded

We appreciate you taking the time to leave us a positive rating! - Dana Ford

June 21, 2022

Nice and friendly. Prices are transparent and reasonable. However they were not prepared when when we returned to take the vehicle. Title was not there so we could not More

by mattdesanctis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I can't remember the name of the gentleman who finalized the transaction , Jorge Cornet
Jun 30, 2022 -

Dana Ford Lincoln responded

Hi Matt, I'm sorry we did not provide you with a perfect appointment. We appreciate you as a customer and would like the opportunity to continue working with you to make this right. Please contact me at your earliest convenience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

June 21, 2022

I’m so happy and satisfied with the purchase and I will be back to see you guys thank you for everything Dana Lincoln appreciate you guys so much More

by ANTONIOLAPENTA1090
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Mary Graffeo, Lynda Buttermark, Theresa McMahon, Michael Bachrach, Jieming He, Thomas Busacca
Jun 22, 2022 -

Dana Ford Lincoln responded

Thank you for the kind review! It means a lot to hear that you're satisfied with your purchase and we look forward to seeing you next time here at Dana Ford!

June 21, 2022

If I can give zero stars I would … I leased a 2017 explorer during negotiation Doug Hanson the “managers “ made all these promises to me about getting money back due to damage caused by staff during a More

by Tommys815
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

June 21, 2022

Salesman, Ryan, was very detailed and thorough. Took the time to show me a few different options and did not rush the process. P More

by mkirschner1016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Dana Ford Lincoln responded

Thank you for the great review! We're happy to hear you enjoyed working with Ryan and hope to see you again next time here at Dana Ford!

June 20, 2022

I ordered a Mirror cap about 3 months ago and I had no answer from the dealer yet More

by Rapaman76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Garrick
Jun 20, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

June 20, 2022

They are trying but guesss When it came to red carpet type service I expected more. More

by James Mulcahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Schick
Jun 21, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Jun 21, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your thoughts, James. I'm sorry to hear we didn't meet your expectations and would like the opportunity to get some more details about your experience. If you have a moment, would you please contact me directly? Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

June 20, 2022

Reliable trust worthy and explain everything that they are going to do Also give your car back with a washing More

by chas3401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Jun 21, 2022 -

Dana Ford Lincoln responded

Thank you for the five stars! We hope to see you back at Dana Ford for all of your future auto needs.

June 20, 2022

When serviseing my car at Dana ford the service manager was very nice and they were fast and very a commadating More

by DICE4734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria
Jun 20, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback about your recent visit with the Dana Ford team! We hope we have the opportunity to serve you again in the future!

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