
Dana Ford Lincoln
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I AM ALWAYS TREATED VERY WELL AT DANA'S SERVICE DEPARTMENT. I WAITED FOR MY CAR AND IT WAS SERVICED IN A SHORT TIME. I USED TO ENJOY HAVING A CUP OF COFFEE AND READING THE PAPER WHILE I WAITED. PLE DEPARTMENT. I WAITED FOR MY CAR AND IT WAS SERVICED IN A SHORT TIME. I USED TO ENJOY HAVING A CUP OF COFFEE AND READING THE PAPER WHILE I WAITED. PLEASE BRING BACK THE COFFEE MACHINE! I MET THE NICEST, MOST FRIENDLY WOMAN WHILE I WAITED. I DON'T KNOW HER NAME, BUT SHE IS SHORT, GRAY HAIR, AND OF SLIGHT BUILD. I COULD HAVE TALKED TO HER ALL DAY!!! More
Took my vehicle in and all the work was completed in an timely and orderly fashion. Always love bringing my car in for service at Dana Ford Lincoln. timely and orderly fashion. Always love bringing my car in for service at Dana Ford Lincoln. More
There’s a relaxed atmosphere and great customer service. All questions are answered and no feelings of being intimidated. I have dealt with this dealership for at least 20 years and the experience only gets All questions are answered and no feelings of being intimidated. I have dealt with this dealership for at least 20 years and the experience only gets better. More
Great to deal with my 3rd vehicle from them would never go elsewhere. Ralph Sibbio And Steven Riccardone were extremely helpful in getting the deal done go elsewhere. Ralph Sibbio And Steven Riccardone were extremely helpful in getting the deal done More
I intentionally waited less than a week for a specific vehicke to arrive even though Dana has inventory when others do not. Fonsi was smart to warn me that the Ford financing programs might change by the vehicke to arrive even though Dana has inventory when others do not. Fonsi was smart to warn me that the Ford financing programs might change by the next day, a new month. And they did. But by warning me he took the sting out. He personally delivered the vehicle to my home and picked up my trade. After signing forms online with Ching in Finance, the number of forms to sign upon physical delivery was modest. Thanks Dana, Fonsi and Ching. More
Could be more attentive to customers both on the phone and in person. Was buying my leased vehicle, set an appointment and still had to chase dealer personnel for resolution. and in person. Was buying my leased vehicle, set an appointment and still had to chase dealer personnel for resolution. More
Went fairly smooth , but still a process over 3 hours without needing any financing. Very happy with my purchase. Only complaint was I wasn't explained all the features of my top of line vehicle, like without needing any financing. Very happy with my purchase. Only complaint was I wasn't explained all the features of my top of line vehicle, like free 3 months sirus xm, warranty left on vehicle, where heated steering wheel start is ,etc. Otherwise great More