Dana Ford Lincoln

Dealership was a warm inviting environment. Staff from the time of entry was attentive and covered all questions and concerns. Amazing service overall excellent experience. the time of entry was attentive and covered all questions and concerns. Amazing service overall excellent experience. More

Best Ford Service. Very nice and courteous Service Advisors. You get treated well and feel at home while your car is being serviced. Thank you Ford! Advisors. You get treated well and feel at home while your car is being serviced. Thank you Ford! More

Great service experience as always. Haz was my service representative and was courteous and professional and got me out in an hour. representative and was courteous and professional and got me out in an hour. More

Absolutely horrible waited months for a appointment to have my car fixed for the same problem Dana ford supposedly fixed before turns out all you did was a oil change which had nothing to do with the issu have my car fixed for the same problem Dana ford supposedly fixed before turns out all you did was a oil change which had nothing to do with the issue I will never recommend dana ford to anyone Not only was there service horrible but there employees were no help at all including there supervisor who never returns a phone call or takes a phone call DISCUSSED More

I've asked a service person to put a bolt for a hard cover since it came out. First he told me my guy is not here. After the recall on my f150 was done he told me that I wasn't here for 5 years there cover since it came out. First he told me my guy is not here. After the recall on my f150 was done he told me that I wasn't here for 5 years there nothing he can do for me. Wow absolutely no customer service and I've told him that I had many problems with my truck he still refuse to help me. More

Very great full service and a wonderful person and really care person really great service care person really great service More

Friendly environment awesome staff..Everyone knew Friendly environment awesome staff.. Everyone knew exactly what they were talking about.. I’ll definitely be back again Friendly environment awesome staff.. Everyone knew exactly what they were talking about.. I’ll definitely be back again More

I am very disappointed with the way , I was treated for the last 3 months . It took three months to get service for something so small to take care , and I am very disappointed the way your people don’t re the last 3 months . It took three months to get service for something so small to take care , and I am very disappointed the way your people don’t return calls when they have to . I have been a loyal customer for over 30 years , and now you just lost me for something so easy to take care . My car is brand new , I can’t imagine what would you do if it was something major need to fix. I do understand the problem with COVID but not to destroy your reputation in this way . I am really sorry that I have to write this but I was very upset for over 3 months. More

Fonsie was the salesman that helped me. He did a good job with helping get a new lease at a fair price. with helping get a new lease at a fair price. More

Great customer service. Thomas in sales was super sweet and attentive... not pushy at all like your typical salesman. and attentive... not pushy at all like your typical salesman. More