Dana Ford Lincoln

Friendly environment awesome staff..Everyone knew Friendly environment awesome staff.. Everyone knew exactly what they were talking about.. I’ll definitely be back again Friendly environment awesome staff.. Everyone knew exactly what they were talking about.. I’ll definitely be back again More

I am very disappointed with the way , I was treated for the last 3 months . It took three months to get service for something so small to take care , and I am very disappointed the way your people don’t re the last 3 months . It took three months to get service for something so small to take care , and I am very disappointed the way your people don’t return calls when they have to . I have been a loyal customer for over 30 years , and now you just lost me for something so easy to take care . My car is brand new , I can’t imagine what would you do if it was something major need to fix. I do understand the problem with COVID but not to destroy your reputation in this way . I am really sorry that I have to write this but I was very upset for over 3 months. More

Fonsie was the salesman that helped me. He did a good job with helping get a new lease at a fair price. with helping get a new lease at a fair price. More

Great customer service. Thomas in sales was super sweet and attentive... not pushy at all like your typical salesman. and attentive... not pushy at all like your typical salesman. More

Dana Ford was very helpful, professional, and reliable in working on my truck at a reasonable time. working on my truck at a reasonable time. More

My repair was done quickly and the issue resolved. Service rep Harley was polite and professional as always. Service rep Harley was polite and professional as always. More

As usual had a great experience at DANA Ford . Traded my Truck in and purchased a new car . The sales person was great, honest and we engaged in great conversation , he was knowledgeable about the whole pro Truck in and purchased a new car . The sales person was great, honest and we engaged in great conversation , he was knowledgeable about the whole process from start to finish and knew the vehicles very well. Once we decided on a vehicle the process to trade in and pick up my new truck was easy and quick More

I have no complaints concerning service, I would just like a better car wash when done.. like a better car wash when done.. More

Excellent salesman and car presented to me perfectly Would recommend to anyone I am very pleased Would recommend to anyone I am very pleased More

The car itself seems to be great, unfortunately this dealership is a terrible representation of Ford. This might be one of the worst sales experiences I have ever had with a car. The dealership and dealership is a terrible representation of Ford. This might be one of the worst sales experiences I have ever had with a car. The dealership and salesperson was dishonest about the pricing and the accessories added to the car. Once a deposit was left, it was nearly impossible to get someone on the phone to get details on the car or the financing. Repeatedly had to deal with "Salesperson not available, someone will call you later, someone is out of the office, etc". Even the sales manager promised to have our salesperson and the finance person call later that day with no response. We scheduled the car for pickup and the car was not ready and we had to wait for it. The car was delivered with scratched paint. And the financing offered to put our financial docs on a USB drive only to give us a blank drive. Run, do not walk away from this dealership. Avoid it like the plague. More