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Dana Ford Lincoln

Staten Island, NY

4.6
7,033 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,033 reviews

December 03, 2021

Everything was ok the only thing I’m disappointed because I gave them the bank who I was approved Capital One and they gave my SS to three other banks who checked my credit score and my credit score went dow More

by ILIRJUVENTUS1
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Dec 16, 2021 -

Dana Ford Lincoln responded

We're disappointed to read this review and assure you that we take customer feedback seriously. If you'd like to discuss this experience in more detail, we'd like to help you resolve your concerns. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

December 02, 2021

I have purchased 3 vehicles from Dana Ford and have always been pleased with the courteous professional staff. More

by c11b10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynda Buttermark
Dec 02, 2021 -

c11b10 responded

I don't know how my review was unfavorable quite the contrary I intended to give it 5 stars resend it to me if you wish.

Dec 16, 2021 -

Dana Ford Lincoln responded

We appreciate your kind comments! It means a lot to have you as a Dana Ford customer! We'll see you next time!

December 02, 2021

The experience at Dana Ford was exceptional! The Bronco Sport is amazing, and Ryan provided an effortless transaction! More

by mnoelcasey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Dana Ford Lincoln responded

Thank you for your great review of the Dana Ford team! We're thrilled to hear you're enjoying your new Bronco and we hope we have the opportunity to work with you again in the future. Take care!

December 02, 2021

I arrived early for service appointment .I was well I arrived early for service appointment . I was well greeted and was able to my Ranger right away.The service dept did a excellent job Thank them More

by rjrwkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Dana Ford Lincoln responded

We're happy we could provide such excellent care to your Ranger! Thank you for rating Dana Ford five stars!

Dec 03, 2021 -

rjrwkt responded

Your very welcome

December 01, 2021

Straight to the point and works with the customer. 10/10 service experience. Ty dana More

by gorman.kenneth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamze, Anthony Rivera
Dec 01, 2021 -

Dana Ford Lincoln responded

It's our pleasure to serve you! Thanks for the wonderful feedback and please don't hesitate to reach out if we can be of service again in the future! - The Dana Ford Team

December 01, 2021

Jorge was very knowledgeable and helpful with the whole car buying experience. Hands down one of the best car salesmen we’ve met. He made everything smooth and easy. More

by KRiv33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge Cornet
Dec 01, 2021 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback - Jorge will be happy to hear it! We hope you enjoy your new vehicle and look forward to seeing you again next time here at Dana Ford!

December 01, 2021

Great job great people great service people there go out of way to really stratify you More

by marietirino
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiahs Cedeno-Ramirez
Dec 02, 2021 -

Dana Ford Lincoln responded

Thanks for sharing this wonderful feedback about our team! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Dana Ford!

November 30, 2021

My sales person,Ryan is smart, nice,honest. I thought the dealership should have offered us water or coffee, just saying. More

by meinvibe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for visiting Ryan and our crew at Dana Ford! We look forward to assisting you in the future!

Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for visiting Ryan and our crew at Dana Ford! We look forward to assisting you in the future!

November 30, 2021

My car was there one week before it was even looked at. If I hadn’t kept calling, it might still be there. The service team seems to be way understaffed. It doesn’t make any sense to give customers appoint More

by pattyfink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Schick
Dec 02, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business are impacted just as they are in almost every other company doing business at this time. We do appreciate your patience during this time. However, please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 30, 2021

Very curtious, helpful and i had my car back in a day. Would definitely go back for service again. More

by roro4768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Dec 01, 2021 -

Dana Ford Lincoln responded

It means so much to us to hear we've provided you with the best possible care! Thank you for rating us! - Dana Ford

Dec 02, 2021 -

roro4768 responded

You’re very welcome!!! I appreciate you guys at Dana

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