Dana Ford Lincoln

I bought a certified Ford Edge from Dana motors. Whole process was a breeze. James helped us to get what we were looking for. I would recommend this dealership to anyone who is looking to buy a used or ne process was a breeze. James helped us to get what we were looking for. I would recommend this dealership to anyone who is looking to buy a used or new Ford or Lincoln.. More

Very clean and follows covid restrictions. Wait time is good Getting an appointment can be better. Sometimes it is weeks before they can accommodate you and when you rely on your vehicle that wait time good Getting an appointment can be better. Sometimes it is weeks before they can accommodate you and when you rely on your vehicle that wait time can cause problems More

Mary was great. She knew exactly what I wanted and what I wanted to pay and made it happen. wanted to pay and made it happen. More

Salesman was very helpful and knowledgeable . There customer service is also first class and helpful as well customer service is also first class and helpful as well More

Ralph Sibbio is a superhero and made this the single most convenient and enjoyable vehicle purchase in my life. Dana Ford did everything they said they would do and more. No games and no gimmicks, Dana For convenient and enjoyable vehicle purchase in my life. Dana Ford did everything they said they would do and more. No games and no gimmicks, Dana Ford delivered as promised. In closing, I wouldn’t go anywhere else to buy my family’s cars and trucks More

It took 7 weeks to get an appt. A employee called me the night before and asked if I would like to reschedule because there were no loner cars and I may have to leave the car a few days night before and asked if I would like to reschedule because there were no loner cars and I may have to leave the car a few days More

They are willing to make deals in this crazy world we live in now. Sales person Tom Busacca was on point and knowledgeable. I always heard mixed reviews about Dana, This reviewer has no issues or bad thi live in now. Sales person Tom Busacca was on point and knowledgeable. I always heard mixed reviews about Dana, This reviewer has no issues or bad things to say, overall it was a positive experience More

Had an issue with some of the fees charged and Mgr John resolved it immediately. resolved it immediately. More

Jorge and Jeff were very helpful. It was quite a busy day or it seemed as so though because I had to wait a while. or it seemed as so though because I had to wait a while. More

I came in to see if I would be able to trade in my car and possibly get something different. Abdul was our salesman and he was knowledgeable and very helpful and he assisted us with finding what we wa and possibly get something different. Abdul was our salesman and he was knowledgeable and very helpful and he assisted us with finding what we wanted, at the price that was affordable for us. The next step was to go to financing. The individual, I believe his name is Anthony, who was working on our credit application was rude, demeaning, belittling towards us while trying to work out the terms of our loan. In all the years that I have been a customer of Dana Ford Lincoln, I have NEVER been treated like that by any member of their team. We were upset that this person would behave in such a manor while at work. Steve, the manager stepped in and he along with Frank were able to step in, help out and finish working with us. I appreciate Steve for stepping in to help us and listen to what our concerns were regarding Anthony’s behavior. Frank was awesome at expeditiously processing the loan paperwork and other documents that were needed and I applaud Abdul for helping us from start to finish. Overall, I appreciate the fact that despite the horrible encounter with the staff from Finance, the staff made a real effort to listen to us, help us and ensure that we left as satisfied customers. More